Operations Manager

1 month ago


Hyderabad, India FrugalTesting Full time

Operations Manager (Non-Tech Role)

Roles and Responsibilities:

  • Set objectives and goals for the team and track progress.
  • It is an employee-facing managerial role.
  • Lead multiple resources and groups from an operational angle and track progress through daily standups.
  • Should be excellent in writing general email communication.
  • Dealing with email inquiries.
  • Taking minutes of the meeting and tracking those to closure.
  • Document an overall status report of engagement.
  • Mentor and coach team to work on creating case studies for the respective projects.
  • Follow up with the prospects for getting appointments. Acting partially like a Sales Manager.
  • Monitoring the daily progress of team members.
  • Organizing project team meetings and recording minutes.
  • The person will be managing groups related to delivery, content creation, graphics, and social media departments.
  • Should conduct standup meetings
  • Use of Google sheet, Asana and Slack to streamline the project, resource, and portfolio management.
  • Develop the project plan for the tasks, dependencies, and participants required to mitigate the risks to system quality.
  • Detail-oriented with strong data collection, analysis, and reporting skills.
  • Experience working in diverse and collaborative environments.
  • Delegating tasks to team members.
  • Tracking and communicating project risks and opportunities.
  • Providing input into the planning process.
  • Good at decision making, relationship building & have good leadership qualities.
  • Capable of developing procedures, service standards, operational policies, and guidelines with an attitude for continuous improvement.



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