Lead - Revenue Enablement

1 month ago


Chennai, India Freshworks Full time

Company Description

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).
Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.
Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.

Job Description

Position Overview: 

The Revenue Enablement Lead is someone who develops and delivers sales training programs, collaborates with stakeholders, and builds delivery training to empower sales teams to achieve their goals. The ideal candidate will have a strong track record of success in sales enablement, with experience in delivering training, developing content, and optimizing sales processes. Additionally, the ideal candidate will have extremely strong delivery skills, both in-person and virtually, as well as the ability to think strategically and develop innovative solutions to improve sales performance.

Key responsibilities: 

Develop and deliver engaging and informative sales training programs, both in-person and virtually, that align with the overall sales strategy and goals.

Build engaging content that supports the delivery of training programs, such as presentations, simulations, and role-playing exercises.

Design and maintain sales training materials, presentations, and resources.

Collaborate with marketing and product teams to create high-quality sales collateral, presentations, and playbooks that effectively communicate product value propositions and sales messaging.

Work closely with sales leadership to identify training needs and develop customized training plans for sales teams.

Deliver training programs in a variety of formats, including in-person workshops, online webinars, and self-paced learning modules.

Facilitate interactive learning experiences that promote engagement and knowledge retention.

Assess the effectiveness of training programs and make recommendations for improvement.

Qualifications

Bachelor’s degree in business, marketing, or a related field; additional certifications in training and development are a plus.

8+ years of combined experience in enablement and sales, preferably in a technology or SaaS company.

Extremely strong delivery skills, both in-person and virtually

Excellent communication and interpersonal skills

Ability to stay organized and manage multiple projects simultaneously

Strong analytical and problem-solving skills

Ability to work independently and collaboratively in a fast-paced environment.

A proactive and adaptable mindset with a commitment to continuous improvement.

Located in Chennai or willing to relocate to Chennai

Willing to work in flexible shifts to enable our Commercial Sales AEs that support all regions (APMEA/EU/NA)

Additional Information

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.



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