IT Service

6 months ago

Noida, India TSYS Card Tech Services India LLP Full time

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

External Job Posting for Incident Management Analyst II

TSYS are recruiting for the role of IT Service & Incident Management Analyst to join our expanding Global team

Who are we?

We are a group of problem solvers ready to rapidly react to emerging issues and thrive in a fast-paced environment. We couple our analytical skill and mind-set with excellent communication skills in order to deliver an exceptional client experience and solutions for TSYS clients and their customers.

What motivates us?

Our people feel motivated when skills and professionalism are called upon to solve a big problem, be it a complex issue or high stakes scenario. We feel empowered when we are responsible for, and trusted to do, the right thing to ensure a great outcome for a client.

Without a highly functional incident management operation ready to come to our clients’ assistance when they are most in need, the revenue, client satisfaction and growth TSYS provides to clients would not be possible. 

What are we looking for?

Essential

- Effective problem-solving abilities / analytical skills

- Excellent communication and literacy skills

- Ability to work efficiently as both a member of a team as well as an individual

- Ability to prioritise workloads and manage conflicting deliverables

- A flexible approach is required to respond to variable workloads that may require additional hours to be worked. The role will require participation in a rota providing 24-hour on-call out of hours support (following completion of relevant training and/or probation)

Preferable

- Educated to degree level or equivalent in an analytical or numeracy related subject

- Experience in the credit card or Financial Services industry

- Previous experience of working in a client focused / customer service environment

- Experience of working to service level agreements

Role Responsibilities

- Ownership of incident and question tickets, with a requirement to investigate and resolve these within specific turnaround times

- Develop knowledge of the Payment Services industry, and TSYS systems and products

- Cultivate client and internal TSYS stakeholder relationships

- Supporting clients out of hours, ensuring essential services are functioning

What are the rewards?

After joining as an Analyst, we will provide the foundations, tools and support for you to enable personal development and growth. We recognise talent and there are career advancement opportunities to Senior analyst, Specialist, Consultant and/or Leadership roles.

Progression opportunities do not stop there, Incident Management is recognised across the whole of our business as an exceptional developer of people. 

If this advert resonates and matches your own career aspirations, please do take the time to apply – we would love to hear from you.

  • Ionic/Angular Developer

    3 days ago

    Noida, India IT Service Company Full time

    Position : Ionic/Angular DeveloperExperience : 2+ YearsNotice Period : ImmediateLocation : Noida/FaridabadSkills Required : - Ionic : Version 5/6/7/8- Angular : Version 16/17/18- Capacitor and Cordova- iOS Development- API Integration- Version Control (GIT/SVN)- Unit Testing, Memory Optimization, Refactoring- 3rd Party Integrations (Notifications, Payment...

  • Bdm IT Services

    6 months ago

    Noida, India Princeton IT America Full time

    End to End sales , Lead generation till closure, Revenue generation, Mandatory Experience in IT Service Sales and Staff Augmentation, Expertise in Middle east , Australia, Singapore or Gulf region ,Person should able to bring new business, target exposure of at least 1 million/annual. Pay: ₹800,000.00 - ₹1,000,000.00 per year Schedule: - Monday...

  • Graphics Designer

    6 months ago

    Noida, India webslogin IT Service Pvt Ltd Full time

    Job description **Company Description** Webslogin IT Services Private Limited is a leading web development, software development, and digital marketing company based in Noida, India. We provide time-bound, responsive, and user-friendly services to clients with specialized domain expertise. We are a full-service provider for corporate businesses and...

  • SEO Trainee

    6 months ago

    Noida, India Seoczar IT service Pvt Ltd Full time

    **SEO TRAINEE / SEO INTERN WITH STIPEND** **Company Address**:A-45, 1st Floor, NOIDA Sector - 63, UTTAR PRADESH **Nearest Metro Station**: Noida Electronic City Stipend : Rs 5000/- per month **Contact: 7042086024** **SEO Internship**: **- The company offers an excellent opportunity for people seeking an internship in SEO.** **- Manage both on-page SEO...

  • Digital Marketing Executive

    6 months ago

    Noida, Uttar Pradesh, India Ash IT Service Full time

    **Job Title: Digital Marketing Executive** **Location: Sector - 62, Noida** *** **Experience - 1 years - 3 years** **Responsibilities**: - Develop and execute comprehensive digital marketing strategies to increase brand visibility, drive traffic to the company's website, and generate leads. - Monitor and analyze key performance indicators (KPIs) such as...

  • Client Servicing Executive

    6 months ago

    Noida, India It Resource Hunter Full time

    **Responsibilities**: - Hunt for new sales opportunities through proactive outreach. - Skillfully negotiate and close deals, addressing concerns promptly. - Surpass monthly sales targets set by management. - Engage potential clients using diverse calling techniques. - Showcase expertise in marketing strategies and negotiations. - Maintain a professional and...

  • Inbound Customer Service Representative

    6 months ago

    Noida, India Glowal It Services pvt ltd. Full time

    1. Conduct outbound calls to potential customers and generate leads for various products and services offered by Global it Services. 2. Communicate effectively and professionally in English, Hindi to clients to a diverse customer base. 3. Utilize sales techniques to persuade customers and close deals, meeting or exceeding sales targets. 4. Collaborate...

  • Senior Node.js Developer

    2 weeks ago

    Noida, India IT Full time

    Job Description :- NodeJS Backend Engineer with a minimum of 5 years of experience.- Strong knowledge of NodeJS, Express framework, NPM, and in-depth understanding of JavaScript language.- Experience in building and consuming REST API- Strong knowledge of AWS services including DynamoDb is a must- Build high-quality code following unit testing and...

  • SEO Internship

    2 months ago

    Noida Sector 62, Noida, Uttar Pradesh, India Seoczar IT service Pvt Ltd Full time

    Job Title: SEO Trainee / SEO Intern (With Stipend) Location: A-45, 1st Floor, Noida Sector-63, Uttar Pradesh Nearest Metro Station: Noida Electronic City Stipend: ₹5,000 per month Duration: 6 Months Company: Seoczar IT Services Pvt. Ltd. **Job Description**: Seoczar IT Services Pvt. Ltd. is seeking passionate and motivated individuals to join our...

  • Content Writer Intern

    6 months ago

    Noida, India webslogin IT Service Pvt Ltd Full time

    Job Description: Key Responsibilities: Social Media Content: Craft engaging and shareable content for social media platforms, including posts, captions, and hashtags. Keyword Research: Conduct thorough keyword research to optimize content for search engines and improve organic rankings Content Strategy: Collaborate with the digital marketing team to...

  • SEO Executive

    6 months ago

    Noida, India webslogin IT Service Pvt Ltd Full time

    Job description **Responsibilities**: Plan and monitor the companys online presence on every relevant platform Help plan and execute online advertisements on all platforms to increase brand awareness and generate leads Measure and report the performance of all digital marketing efforts using a Web analytics tool. Update ongoing strategies according to...

  • Customer Service Executive

    6 months ago

    Noida, Uttar Pradesh, India QUAGMIRE IT SERVICES LLP Full time

    **Gender : Male / Female ( 25 - 35 age)** **Location :Noida (work from office )** **Qualification : 12th / Undergraduate / Graduate** **Experience : 0 - 3 yrs** 1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Making sure that customer's Issues are attended and all of their concerns are resolved immediately. 4....

  • Digital Marketing Intern

    6 months ago

    Noida, Uttar Pradesh, India Seoczar IT service Pvt Ltd Full time

    **SEO TRAINEE / SEO INTERN WITH STIPEND** **Company Address**:A-45, 1st Floor, NOIDA Sector - 63, UTTAR PRADESH**Nearest Metro Station**: Noida Electronic City Stipend **:Rs 5000**/- per month **Contact: 8851270034 **SEO Internship**: - The company offers an excellent opportunity for people seeking an internship in SEO. - Manage both on-page SEO and...

  • Digital Marketing Intern

    6 months ago

    Noida, Uttar Pradesh, India Seoczar IT service Pvt Ltd Full time

    **SEO TRAINEE / SEO INTERN WITH STIPEND** **Company Address**:A-45, 1st Floor, NOIDA Sector - 63, UTTAR PRADESH**Nearest Metro Station**: Noida Electronic City Stipend **:Rs 5000**/- per month **Contact: 8851270034** **SEO Internship**: - The company offers an excellent opportunity for people seeking an internship in SEO. - Manage both on-page SEO and...

  • SEO Trainee

    6 months ago

    Noida, Uttar Pradesh, India Seoczar IT service Pvt Ltd Full time

    **SEO TRAINEE / SEO INTERN WITH STIPEND** **Company Address**:A-45, 1st Floor, NOIDA Sector - 63, UTTAR PRADESH **Nearest Metro Station**: Noida Electronic City Stipend : Rs 5000/- per month **Contact: 7042086024** **SEO Internship**: **- The company offers an excellent opportunity for people seeking an internship in SEO.** **- Manage both on-page SEO...

  • SEO Trainee

    6 months ago

    Noida, Uttar Pradesh, India Seoczar IT service Pvt Ltd Full time

    **SEO TRAINEE / SEO INTERN WITH STIPEND** **Company Address**:A-45, 1st Floor, NOIDA Sector - 63, UTTAR PRADESH **Nearest Metro Station**: Noida Electronic City Stipend : Rs 5000/- per month **Contact: 7042086024** **SEO Internship**: **- The company offers an excellent opportunity for people seeking an internship in SEO.** **- Manage both on-page SEO...

  • Strategic Integration Architect

    3 weeks ago

    Noida, Uttar Pradesh, India cranium IT Full time

    Job Description:Responsibilities:As a Cloud Integration Specialist at cranium IT, you will lead the design and development of complex integration solutions using OIC. Your expertise in integration patterns, data mapping strategies, and error handling mechanisms will ensure seamless data exchange between various applications and cloud services.Key...

  • IT services and consultants | Network Data

    2 weeks ago

    noida, India IT services and consultants Full time

    We are Hiring !!Dear candidate, Please send your resume to ezhil.john@cloudtalentcentre.com, if you are interested in the below Infra Skills.Company : Tier 1 MNCLocation : Bangalore, Chennai , Hyderabad and NoidaMode : Full timeJD :1) Juniper & ArubaRelevant : 5+ YrsSkills: Routing Switching (Juniper),Firewall (Juniper) ,Wireless (Aruba), SDWan (Juniper...

  • IT services and consultants | Network Data

    2 weeks ago

    noida, India IT services and consultants Full time

    We are Hiring !!Dear candidate, Please send your resume to , if you are interested in the below Infra Skills.Company : Tier 1 MNCLocation : Bangalore, Chennai , Hyderabad and NoidaMode : Full timeJD :1) Juniper & ArubaRelevant : 5+ YrsSkills: Routing Switching (Juniper),Firewall (Juniper) ,Wireless (Aruba), SDWan (Juniper Mist)2) Versa SDWANRelevant : 5+...

  • IT services and consultants | Network Data

    2 weeks ago

    noida, India IT services and consultants Full time

    We are Hiring !!Dear candidate, Please send your resume to , if you are interested in the below Infra Skills.Company : Tier 1 MNCLocation : Bangalore, Chennai , Hyderabad and NoidaMode : Full timeJD :1) Juniper & ArubaRelevant : 5+ YrsSkills: Routing Switching (Juniper),Firewall (Juniper) ,Wireless (Aruba), SDWan (Juniper Mist)2) Versa SDWANRelevant : 5+...