Duty Manager

1 month ago

Guwahati, India Accor Full time

Company Description

•Be a part of global community in hospitality industry.

•Learning and growth opportunities.

•Wide range of employee related benefits.

•Get a opportunity to be a part of Heartist culture.


Job Description

Main Duties:

Administration

Liaise with different departments for smooth and coordinated work. Should ensure that the team members are adhering to the Human Resource policies.

Customer Service

Personally welcome and escort all hotel guests. Authorize courtesies for all VIP’s Maintaining guest profile and updating the same on regular basis Ensure to interact with the guests & enable the team to understand guest requirements.

Financial

Responsible for maintaining high level of room sales, by up-selling. Adhere to Accor guidelines for all the financial related procedures Ensure maximum room occupancy within agreed overbooking policy. Ensure to balance the accounts on a daily basis.

Operational

Adhere to the Standard Operating policies & Procedures. Check outstanding of in-house guests on a daily basis. To check whether the following records are kept in order and up to date:  “C” forms Reception / Information Log Book Ensure that the luggage of incoming and outgoing guests is handled quickly and efficiently. Ensure that all mail and messages awaiting arrival of incoming guests are promptly delivered. Check the grooming and hygiene of the team. Ensure all VIP room inspection in coordination with House Keeping Department. Ensure that newspapers and parcels are delivered in the rooms without delay. To be readily available at all times to deal with problems or complaints. Ensure effective and speedy check-in & check-out facilities. Deal with the inquiries and complaints of the Guests tactfully and initiate follow-up action. Ensure that the entrance is easily accessible to cars and taxis at all times. Conduct briefing for concierge and Front Office Assistants. Log security incidents and accidents in accordance with hotel requirement Communicates with FOM all information likely to be interest to them

Personnel

Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality, followed by honesty, integrity, ethical behavior, tactfulness, openness, and cultural awareness. Ability to accept responsibility. Self confidence, motivation, drive and tenacity. Ability to enhance organizational performance. Ability to clearly delegate tasks and responsibilities. Ability to think strategically, inductively, and creatively. The propensity to recognize and acknowledge other people’s ideas.

Other Duties

Ensure cleanliness of all areas under the Front Office viz., Lobby, corridors, main staircase and drive away. Helping other department in case of emergency.

Occupational Health & Safety

Employee Responsibility

All employees to safeguard their health and safety, and the health and safety of others, in the workplace. 

Replacement and Temporary Mission:

Be ready and responsible for any job, which may be assigned by the Management.

  • Manager-Data Core Ops

    4 weeks ago

    Guwahati, India Vodafone Idea Limited Full time

    Name Packet Core Ops Location/Circle Guwahati Designation TM- Packet Core Primary Duties and Responsibilities General Operations & Maintenance Day – to Day operations of SGSN/MME , GGSN/SPGW/PCRF/vGw Coordination for Upgrades /activities (Cisco/Nokia/Ericsson/Huawei) Provide support (onsite/offsite) for activities associated with...

  • Manager-Data Core Ops

    2 weeks ago

    Guwahati, Assam, India Vodafone Idea Limited Full time

    Name Packet Core Ops Location/Circle Guwahati Designation TM- Packet Core Primary Duties and Responsibilities General Operations & Maintenance Day – to Day operations of SGSN/MME , GGSN/SPGW/PCRF/vGw Coordination for Upgrades /activities (Cisco/Nokia/Ericsson/Huawei) Provide support (onsite/offsite) for activities associated with Packet Core ...

  • Manager-Data Core Ops

    3 weeks ago

    Guwahati, India Vodafone Idea Limited Full time

    NamePacket Core OpsLocation/CircleGuwahatiDesignationTM- Packet CorePrimary Duties and ResponsibilitiesGeneral Operations & MaintenanceDay – to Day operations of SGSN/MME , GGSN/SPGW/PCRF/vGwCoordination for Upgrades /activities (Cisco/Nokia/Ericsson/Huawei)Provide support (onsite/offsite) for activities associated with Packet CoreIncident management &...

  • Housekeeping Manager

    1 month ago

    Guwahati, India AccorHotel Full time

    Job DescriptionThe Housekeeping department at the Fairmont Royal York Hotel maintains 1365 guestrooms and two hundred and twenty-eight thousand square feet of public spaces. Reporting to the Assistant Director of Housekeeping, the Housekeeping Manager is responsible for the quality and cleanliness of the guestrooms and the hotel through a keen eye for detail...

  • Executive Assistant to General Manager

    1 month ago

    Guwahati, India Accor Full time

    Company Description •Be a part of global community in hospitality industry. •Learning and growth opportunities. •Wide range of employee related benefits. •Get a opportunity to be a part of Heartist culture. Job Description Main Duties: Administration Provides administrative support to General Manager. Ensures the implementation of...

  • Executive Assistant to General Manager

    1 month ago

    guwahati, India Accor Full time

    Company Description •Be a part of global community in hospitality industry. •Learning and growth opportunities. •Wide range of employee related benefits. •Get a opportunity to be a part of Heartist culture. Job Description Main Duties: Administration Provides administrative support to General Manager. Ensures the implementation of...

  • Manager-Data Core Ops

    3 months ago

    Guwahati, India Vodafone Idea Limited Full time

    Name Packet Core Ops Location/Circle Guwahati Designation TM- Packet Core Primary Duties and Responsibilities General Operations & Maintenance Day – to Day operations of SGSN/MME , GGSN/SPGW/PCRF/vGw Coordination for Upgrades /activities (Cisco/Nokia/Ericsson/Huawei) Provide support (onsite/offsite) for activities associated with...

  • Manager-Data Core Ops

    2 weeks ago

    Guwahati, Assam, India Vodafone Idea Limited Full time

    Name Packet Core Ops Location/Circle Guwahati Designation TM- Packet Core Primary Duties and Responsibilities General Operations & Maintenance Day – to Day operations of SGSN/MME , GGSN/SPGW/PCRF/vGw Coordination for Upgrades /activities (Cisco/Nokia/Ericsson/Huawei) Provide support (onsite/offsite) for activities associated with...

  • Manager-Data Core Ops

    3 months ago

    guwahati, India Vodafone Idea Limited Full time

    Name Packet Core Ops Location/Circle Guwahati Designation TM- Packet Core Primary Duties and Responsibilities General Operations & Maintenance Day – to Day operations of SGSN/MME , GGSN/SPGW/PCRF/vGw Coordination for Upgrades /activities (Cisco/Nokia/Ericsson/Huawei) Provide support (onsite/offsite) for activities...

  • Manager-Data Core Ops

    4 weeks ago

    Guwahati, India Vodafone Idea Limited Full time

    Name Packet Core Ops Location/Circle Guwahati Designation TM- Packet Core Primary Duties and Responsibilities General Operations & Maintenance Day – to Day operations of SGSN/MME , GGSN/SPGW/PCRF/vGw Coordination for Upgrades /activities (Cisco/Nokia/Ericsson/Huawei) Provide support (onsite/offsite) for activities associated with...

  • Manager-Data Core Ops

    4 weeks ago

    guwahati, India Vodafone Idea Limited Full time

    Name Packet Core Ops Location/Circle Guwahati Designation TM- Packet Core Primary Duties and Responsibilities General Operations & Maintenance Day – to Day operations of SGSN/MME , GGSN/SPGW/PCRF/vGw Coordination for Upgrades /activities (Cisco/Nokia/Ericsson/Huawei) Provide support (onsite/offsite) for activities...

  • Housekeeping Manager

    1 month ago

    Guwahati, India Accor Full time

    Company Description •Be a part of global community in hospitality industry. •Learning and growth opportunities. •Wide range of employee related benefits. •Get a opportunity to be a part of Heartist culture. Job Description The Housekeeping department at the Fairmont Royal York Hotel maintains 1365 guestrooms and two hundred and twenty-eight...

  • Housekeeping Manager

    2 weeks ago

    Guwahati, Assam, India Accor Full time

    Company Description •Be a part of global community in hospitality industry. •Learning and growth opportunities. •Wide range of employee related benefits. •Get a opportunity to be a part of Heartist culture. Job Description The Housekeeping department at the Fairmont Royal York Hotel maintains 1365 guestrooms and two hundred and twenty-eight...

  • Housekeeping Manager

    4 weeks ago

    Guwahati, India Accor Full time

    Company Description •Be a part of global community in hospitality industry. •Learning and growth opportunities. •Wide range of employee related benefits. •Get a opportunity to be a part of Heartist culture. Job Description The Housekeeping department at the Fairmont Royal York Hotel maintains 1365 guestrooms and two hundred and twenty-eight...

  • Area Business Manager

    4 weeks ago

    Guwahati, Assam, India timesjobs Full time

    We are hiring for Max Life Insurance Company - Onroll jobsPost:Area Business ManagerCTC: Upto 4.00 LPA + Attractive IncentivesArea Business Manager Responsibilities and DutiesSupervise business teams to promote company's products in the assigned area for revenue growth.Conduct market research to assess market trends and explore business opportunities in...

  • Area Business Manager

    1 month ago

    Guwahati, Assam, India timesjobs Full time

    We are hiring for Max Life Insurance Company - Onroll jobsPost:Area Business ManagerCTC: Upto 4.00 LPA + Attractive IncentivesArea Business Manager Responsibilities and DutiesSupervise business teams to promote company's products in the assigned area for revenue growth.Conduct market research to assess market trends and explore business opportunities in...

  • Area Sales Manager IVD

    4 days ago

    Guwahati, India Avantor Full time

    The Opportunity:.The OpportunityArea Sales Manager is responsible for selling to new channel partners/distributors and cross/up/repeat sales to existing channel partners/distributors. Maintain existing relationships with organizations distributing products, services and/or solutions. Deliver product demonstrations, sales bids and presentations to channel...

  • Front Desk Receptionist

    2 months ago

    Guwahati, India Career Wings Full time

    Our company is looking for a professional front desk clerk to oversee all receptionist and secretarial duties at our main entrance desk. You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget. **Salary**: ₹10,000.00 - ₹14,500.00 per month **Benefits**: - Health...

  • Front Desk Receptionist

    24 hours ago

    Guwahati, India Career Wings Full time

    Our company is looking for a professional front desk clerk to oversee all receptionist and secretarial duties at our main entrance desk. You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget. **Salary**: ₹10,000.00 - ₹14,500.00 per month **Benefits**: - Health...

  • Assistant Front Office Manager

    2 months ago

    Guwahati, India Accor Full time

    Company Description •Be a part of global community in hospitality industry. •Learning and growth opportunities. •Wide range of employee related benefits. •Get a opportunity to be a part of Heartist culture. Job Description Management of the Hotel Front Office operation to achieve a reputation as a market leader Run and actively participate in...