Supervisor

3 weeks ago


Sany, India Acme Services Private Limited Full time
Job Role: Branch Engagement: Support Business Team for Launching ofNew ML Branches. Disbursement and Collectionupdation: Ensure timely disbursement and 100%.Collection updation in microsure and LMS for across MLbranches. Training Management: Circulate thetraining materials & train/ handhold Ops staff on commonerrors and new process / policy changes.Stakeholder Management: Efficiently Coordinate betweenrespective departments.(Sales Credit CDU Cops Admin Accounts ITBPRG Team) for respective work and day to dayactivities. Branch Quality: Nil KYC in IATimely closure of CFV Errors Timely closure of Insurance Claims.Drive compliance to laid down policies and procedures and showconsistent improvement in File Evaluation & BranchEvaluation Scores.
Key Responsibilities:

Audit & Compliance: Closelywork/coordinate with File audit/Internal audit and Branches toreview the reports ensure observations are in line with latestpolicy. Followup and closure of audit observations

MIS Management: Publish MIS and reports on Timely basisand Ensure real time updates to Seniors and Branches

Process & System: Drive Branches to completeactivities within agreed TAT. File Dispatch TAT Timely closure ofInsurance and collection open items Disb Recon open items Timelyclosure of disbursement payment return cases.

SOD & COD Process: Ensure timely SOD & COD Process followedby branches on Daily basis.

  • Initiatives: Take the initiatives on Processstandardization and automation

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