Sr. Associate IT

2 months ago

Gurugram, India Builder.ai Full time

About us

We’re on a mission to make app building so easy everyone can do it – regardless of their background, tech knowledge or budget. We’ve already helped thousands of entrepreneurs, small businesses and even global brands, like the BBC, Makro and Pepsi achieve their software goals and we’ve only just started. 

was voted as one of 2023’s ‘Most Innovative Companies in AI’ by Fast Company, and won Europas 2022 ‘Scaleup of the Year’. Our team has grown to over 800 people across the world and our recent announcement of $250m Series D funding (and partnership with Microsoft) means there’s never been a more exciting time to become a Builder.

Life at Builder

It’s a place where everything moves at lightning pace and most definitely not for the faint hearted. We celebrate diversity, push everyone to do more with less and yet provide a culture that allows everyone to experiment, push boundaries and learn by doing. Every Builder runs to our core value system of HEARTT (Heart, Entrepreneurship, Accountability, Respect, Trust & Transparency) and we’re always looking for team players, with a point of view, a sense of humility and a let’s-get-stuff-done attitude.

Our scale up is at the intersection of a quirky startup where designers and machine learning specialists work on problems together to savvy commercial teams working with finance folks to invent new business models. #WhatWouldYouBuild

What we are looking for

Sr. Associate IT, who will be located in our Gurgaon office, will be responsible for all infrastructure and processes that keep the office running. This role is essential to varying facets of the company, including communications, networking, and hardware/software support. He will drive the processes necessary to maintain a reliable workplace, in a rapidly growing enterprise.

Why we need this role

As the global count is increasing, we need additional resource to support end users and help with other IT tasks/activities specifically for US/UK region.

Why you should join

We are a growing company and there is a lot of opportunity from learning perspective, one should get first hand experience is setting up IT systems, processes and policies with a good compensation and global exposure.

Requirements

10+ Yrs experience in IT support and system administration. Global servicedesk exposure. MDM, identity and access management experience. Experience working with G-Suite Administration Windows, Linux and MAC OS X troubleshooting Hardware/Software break fix Networking Experience Troubleshooting cloud based infrastructure such as Zoom, Google Apps, Slack, front etc. High-level problem-solving Analytical and critical thinking capabilities Strong interpersonal and collaborative skills Exceptional written and verbal communication skills

Skills Needed

End user support, Helpdesk management, CCNA, IT Troubleshooting, ITIL, Asset Management, IT Compliance

Benefits

Medical benefits Generous vacation and time off benefits including paid holidays Generally flexible working hours A collaborative culture where unconventional thinkers come together to solve interesting problems and having fun while doing it Mission-driven company that is making the world a better place Discretionary variable pay

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