Adv. Eng I, Eng Run

2 weeks ago

Hyderabad, India OppenheimerFunds Distributor, Inc Full time

Description

Your Team

The Reporting and Data Delivery team is a Technical Support team which is responsible for managing the Data Warehouses, ETL Loads and Data delivery for our Business Partners. The Team collaborates very closely with Business Partners and other Stakeholders to resolve BAU tickets within the SLAs. The Team works in a Rotational shift, as well as weekend on-calls which is also rotational, but there are no night shifts and the weekend on-calls have additional perks.

Your Role:
As a Adv. Engineer, you must possess strong technical, communication, collaboration, critical and analytical thinking, and inter-personal skills. Your primary role is to provide technical support to our Business Partners and Stakeholders, handle developing system enhancements on these applications.


You Will Be Responsible For:

Resolve Production support Incidents by technical troubleshooting within SLAs and involve other support staff and business as needed within minimal to no supervision.

Escalate issues and remediation steps effectively and in a timely manner.

Provide client support for on call, after hours, weekends, and public holidays when required.

Provide technical support for projects and existing systems in cooperation with other team members including issue identification, log review, job flow dependencies and resolution.

Perform root cause analysis for recurring issues and Major Incidents

Ensure all solutions are accompanied by appropriate system documentation that meets internal standards.

Develop small changes/enhancements (Effort < 120 hours)


The Experience You Bring:

Minimum 4-5 years of experience working in Production/Operation Support.

Must have strong SQL and PL/SQL skills with sound knowledge on Databases/Data Warehouses like MS SQL or Oracle or PostgreSQL.

Must have strong of experience in ETL or ELT processes using applications like Informatica PowerCenter or Oracle Data Integrator.

Must have 1-2 years of experience in coding skills either in Java or Python or VB scripting or any other platform.

Good to have 1-2 years of experience in Analytical Data Visualization tools like Oracle BI (OAC) or PowerBI or Tableau.

Good to have 1-2 years of experience in MuleSoft or API development.

Preferred to have working experience in Financial Services.

A plus if experienced with ITIL, Agile or Lean principles.

Experience using Ticket Management tools like ServiceNow or JIRA or Rally.


General Role Profile:
• Develops a basic understanding of theories, practices and procedures within a job family
• Performs limited, narrowly defined assignments using existing procedures
• Accountable for own contributions, regularly verifies that work quality and timeliness meet Teams’ objectives
• Works under established parameters for daily work
• Receives instruction, guidance and direction on new assignments
• Entry level to a job family professional career progression

Knowledge:
• Requires basic knowledge and awareness of practices and methods within own job family

Business Acumen:
• Applies general knowledge of business developed through education or experience

Problem Solving:
• Works on narrowly defined assignments of limited scope and complexity
• Initiative and independent judgment circumscribed by detailed instructions
• Learns to use the concepts of the skill acquired through formal training or equivalent experience
• Learns internal policies and procedures

Impact:
• Uses basic judgment
• Has limited impact on quality, timeliness and effectiveness of the Team
• Works within standardized procedures and practices to achieve objectives and meet deadlines
• Defers most decisions to immediate supervisor or adheres to detailed instructions

Leadership:
• Typically, no supervisory responsibilities
• Accountable for developing technical capabilities

Influence and Partnership:
• Exchanges straightforward information, asks questions and checks for understanding

Full Time / Part Time

Full time

Worker Type

Employee

Job Exempt (Yes / No)

No

Workplace Model


At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least three days a week, with two days working outside an Invesco office. 

Why Invesco

In Invesco, we act with integrity and do meaningful work to create impact for our stakeholders. We believe our culture is stronger when we all feel we belong, and we respect each other’s identities, lives, health, and well-being. We come together to create better solutions for our clients, our business and each other by building on different voices and perspectives. We nurture and encourage each other to ensure our meaningful growth, both personally and professionally. 

We believe in diverse, inclusive, and supportive workplace where everyone feels equally valued, and this starts at the top with our senior leaders having diversity and inclusion goals. Our global focus on diversity and inclusion has grown exponentially and we encourage connection and community through our many employee-led Business Resource Groups (BRGs).

What’s in it for you? 

As an organization we support personal needs, diverse backgrounds and provide internal networks, as well as opportunities to get involved in the community and in the world. 

Our benefit policy includes but not limited to: 

Competitive Compensation  Flexible, Hybrid Work  30 days’ Annual Leave + Public Holidays  Life Insurance  Retirement Planning  Group Personal Accident Insurance  Medical Insurance for Employee and Family  Annual Health Check-up  26 weeks Maternity Leave  Paternal Leave  Adoption Leave  Near site Childcare Facility  Employee Assistance Program  Study Support  Employee Stock Purchase Plan  ESG Commitments and Goals  Business Resource Groups  Career Development Programs  Mentoring Programs  Invesco Cares  Dress for your Day 

In Invesco, we offer development opportunities that help you thrive as a lifelong learner in a constantly evolving business environment and ensure your constant growth. Our AI enabled learning platform delivers curated content based on your role and interest. We ensure our manager and leaders also have many opportunities to advance their skills and competencies that becomes pivotal in their continuous pursuit of performance excellence. 

To know more about us 

About Invesco:

About our Culture:

About our D&I policy:

About our CR program:

Apply for the role @ Invesco Careers :

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