Associate director

1 month ago

Delhi Division, India Standard Chartered Bank Full time

RESPONSIBILITIES

Maximize sales performance to achieve given revenue targets (self and branch) through liability products [Current /Savings /Term deposits], wealth management products and asset related products(secured, unsecured) Generate new business via sales promotions, out-marketing calls and presentations and in-branch contacts Participate actively in branch sales planning to generate action plans for meeting targets He/She is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the times. Ensure high level of customer service in the Branch. Manage difficult customer situations Ensure compliance with internal and external guidelines and ensure minimal comments in audits and other inspections Ensure transactions are processed with a high level of accuracy and commitment in order to satisfy customer needs Ensure validity and completeness of transactions processed and ensure concessions relative to exchange rate, fees, charges etc. are authorized/ overridden by appropriate authorities Ensure adherence to laid down processes, facilitate first time resolution. Minimize rejections and customer complaints Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service Take responsibility for general reconciliation and control activities Find ways to improve operational efficiency and control costs to meet cost budgets Be multi-skilled to handle all kinds of transactions and services in the bank Manage growth and attrition of the base, facilitate customer up-streaming. Improve product per customer Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD & Money laundering prevention. He/she must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer. Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should: • Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; • Ensure that your actions do not put others at risk; Work in a healthy and safe manner; • Encourage others to work in a healthy and safe manner; • Report all accidents and incidents and bring to the attention of the management any hazard in the workplace

Risk Management

Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC. Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer. Ensure full awareness of all policies relating to operational risk, sales processes, misselling, etc. and comply with the same Read, understand and comply with all provisions of the Group Code of Conduct.

Regulatory & Business Conduct

Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

QUALIFICATIONS

TRAINING, LICENSES, MEMBERSHIPS AND CERTIFICATIONS

Post Graduate, consistent academic career Extensive sales experience (2 to 5 years) Sales focused and highly target oriented Able to pick up new concepts quickly Able and excited about going out to meet new customers Competitive awareness & benchmarking Excellent communication, interpersonal & relationship building skills Banking knowledge Management Information Skills Good Interpersonal Skills 

Our Ideal Candidate 

Diligent & Punctual Knowledgeable about the role Certified with relevant courses Confident Fluent in Language Good Sales exposure Banking Exposure Management Information Skills Good Interpersonal Skills Customer and Service Oriented

  • Associate Director

    29 minutes ago

    delhi, India Peoplefy Full time

    Hi All,Greetings of the Day!Urgently looking for an Associate Director – Mechanical (MEP) with core experience in MEP, Mechanical Design. The ideal candidate should have experience working experience in MEP – Mechanical Design – Commercial/Residential/High Rise projects.The details of the roles are as below:Job Description:Experienced technical and...

  • Associate Director

    4 weeks ago

    delhi, India BDO in India Full time

    Carrying out research and analysis of matters related to auditing standards, Companies Act 2013 etc.Advising the audit team and partners PAN India on complex auditing matters, reviewing Engagement terms, resignation letters etc.Analysis of new developments in professional standards, regulatory and legal requirements and guiding the audit teamsConducting...

  • Female Models Required For Print Shoot

    2 months ago

    Delhi Division, India Freelance Casting Director Full time

    Female Models Required For Print Shoot Category: MODEL Posted on: April 18, 2023 Expires on: May 18, 2023 About Recruiter Project Description Require 6 good-looking female models for print shoots in Mumbai. Garment - Kurti. Height - 5'5'' minimum. Changes - 100 to 150. Per Day Budget - 8000 to 12000. Selected Models will get regular work. ...

  • Looking For Intern Assistant Director For Gujarati Feature Film

    2 months ago

    Delhi Division, India Versatile Films Full time

    Looking For Intern Assistant Director For Gujarati Feature Film Category: FILMMAKER Language: Hindi, Gujarati Posted on: April 10, 2023 Expires on: April 30, 2023 About Recruiter Project Description We are seeking an intern assistant director for a Gujarati feature film. The commitment required is for 8 months. The position is available from...

  • Associate Account Director

    7 days ago

    Delhi, India The Content Lab Full time

    JOB DESCRIPTIONASSOCIATE DIRECTOR | BRAND SOLUTIONSWe are looking for an Associate Director - Digital Marketing with 7+ years’ experience in a digital marketing agency. The role involves leading a team of brand solution managers & executives (supported by graphic designers, copywriters and a performance marketing team), to strategize and implement...

  • Audition Call For TV Serials

    2 months ago

    Delhi Division, India Freelance Casting Director Full time

    Audition Call For TV Serials & Print Shoots Category: ACTOR MODEL Posted on: April 25, 2023 Expires on: May 25, 2023 About Recruiter Project Description Seeking fresher/experienced artists for tv serials and print shoots. Upmarket, good-looking artists must apply. Location - Mumbai. Applicants must have good acting/modeling skills. Interested...

  • Music Director Required For Music Video Album Songs

    2 months ago

    Delhi Division, India Visualize India Full time

    Music Director & Lyricist Required For Music Video Album Shoot Category: SINGER MUSICIAN WRITER Language: Hindi Posted on: March 6, 2023 Expires on: May 31, 2023 Duration: Full time About Recruiter Project Description Music director and lyrics writer required for music video album song shoot. Shoot date : Last week of Apr '23 (tentative)...

  • Associate Director

    3 weeks ago

    delhi, India NTT DATA, Inc. Full time

    Job Description for Associate Director - Network OperationAssociate Director of Network Operation Center (NOC) is responsible for overseeing the efficient operation of an organization’s network Infrastructure specially SLTE, CLS, NOC and Submarine cable systems mgmt. Here is the Detailed Job Description for a positionOverview: The Associate Director of...

  • Associate Creative Director

    7 days ago

    delhi, India TING Full time

    We are seeking an experienced and creative Associate Creative Director - Copy to join the team. The ideal candidate will be a talented wordsmith who can lead a team of copywriters to develop and execute compelling copy that engages and inspires our target audience. As an Associate Creative Director - Copy, you will work closely with the creative, account...

  • Associate Director

    3 weeks ago

    Delhi, India NTT DATA, Inc. Full time

    Job Description for Associate Director - Network OperationAssociate Director of Network Operation Center (NOC) is responsible for overseeing the efficient operation of an organization’s network Infrastructure specially SLTE, CLS, NOC and Submarine cable systems mgmt. Here is the Detailed Job Description for a positionOverview: The Associate Director of...

  • Associate Director- Livelihood

    2 months ago

    new delhi, India Arthan Full time

    Associate Programme Director Livelihood & Entrepreneurship Description The organization has been promoting inclusive entrepreneurship a phenomenon characterised by systemic change that enables under-represented groups such as youth and women to access entrepreneurship opportunities, thereby leading to social inclusion, quality employment, and sustainable...

  • Associate Director- Livelihood

    2 months ago

    New Delhi, India Arthan Full time

    Associate Programme Director Livelihood & EntrepreneurshipDescriptionThe organization has been promoting inclusive entrepreneurship a phenomenon characterised by systemic change that enables under-represented groups such as youth and women to access entrepreneurship opportunities, thereby leading to social inclusion, quality employment, and sustainable...

  • Associate Director- CRM

    3 weeks ago

    delhi, India CRISIL Limited Full time

    Role - Associate Director - Dynamic CRMExperience - 12 years plusJob Summary:The Dynamics CRM Lead is responsible for overseeing the implementation, customization, and maintenance of Dynamics 365 CRM solutions for our customers. They will lead a team of developers and consultants in designing and delivering solutions that meet the Customer's needs and...

  • Associate Director

    1 week ago

    Delhi, India FutureBridge Full time

    As an Associate Director – Content Marketing & Visual Storytelling, you will be supporting the Head of Marketing in implementing and continuously improving a multi-channel, multi-audience content marketing and creative strategy that raises brand awareness, trust that further accelerates engagement, demand, and business growth with both our existing clients...

  • Associate Director- Learning Experience

    19 hours ago

    Delhi, India upGrad Full time

    Hiring for Associate Director Learning ExperienceWhat You Would Be Doing Heading a vertical comprising of set of programs for working professional segment. Ensuring team members are updated about the latest in the program through internalcommunication. Managing Universities, External Vendors and External clients. Laying down the structure and process for...

  • Associate Art Director

    31 minutes ago

    delhi, India Moshi Moshi - The Communication Company Full time

    What’s the fun, if we cannot be the Jerry to your Tom, or the Jai to your Veeru? In short, we mean to say that we are looking for an Associate art director to our Moshi Moshi and found your profile exciting.What are you looking at, let’s build great brands! Shoot your profile to us at otherwise, we will send Gabbar to shoot you soon (Just kidding)....

  • Associate Director, Transformation

    2 days ago

    Delhi, India Concentrix Full time

    THE ROLE As an Associate Director of Innovation, you will be responsible for leading a team of consultants across multiple verticals who are responsible for building and executing transformation roadmap for clients in customer service/technology domain. KEY RESPONSIBILITIES Manage day-to-day execution of various cross-functional transformation initiatives...

  • Associate Art Director

    7 days ago

    delhi, India Moshi Moshi - The Communication Company Full time

    About Us:We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla...

  • Associate Director- Learning Experience

    3 days ago

    delhi, India upGrad Full time

    Hiring for Associate Director- Learning ExperienceWhat You Would Be Doing• Heading a vertical comprising of set of programs for working professional segment.• Ensuring team members are updated about the latest in the program through internalcommunication.• Managing Universities, External Vendors and External clients.• Laying down the structure and...

  • Associate Director

    7 days ago

    Delhi, India Allegis Group Full time

    We are currently hiring for Associate Director/Software Architect for one of our product based client in Bangalore. If interested, kindly share your updated profile /in/arckrishJob Summary:We are looking for a Software Engineering Manager/Architect with strong technical and people management skills, a proven track record, excellent communication, leadership...