International Voice Process

4 weeks ago


Coimbatore, India KGiSL Full time

Job Title: International Voice Process

Location: Coimbatore

Benefits: Annual bonus + Shift Allowance + Cab facility + Food


Skill:

Good communication Skills

Flexible to work in night shift


Responsibilities:

  • Understand all organizations products, services, procedures and guidelines and communicate same to all team members
  • Prepare forecasts and budgets for the call center
  • Monitor all calls to ensure that due procedures and quality standards are strictly adhered to
  • Facilitate and organize training session for all agents and participate in recruitment of new call center agents


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