Manager-Enterprise, Network

5 months ago


Thane, India IDFC FIRST Bank Full time

Role/Job Title:  Manager-Enterprise, Network & Reconciliation

Function/ Department:  Retail Banking Operations

Job Purpose:

The role bearer has the responsibility for reconciliation of bank and customer accounts on a regular basis. It includes coordinating with respective stakeholders to ensure adherence to processes and prepare status reports. The role holder is expected to manage workload of team members and ensure timely completion of reconciliation of all assigned projects as per defined timelines. The role bearer is responsible for interacting regularly with clients, understand their requirements and provide reports to senior management for making decisions as per the larger objectives of the bank.

Roles & Responsibilities:

Responsible for timely completion of reconciliation of all assigned projects as per defined timelines Prepare and organize supporting documentation for reconciliations. Ensure processing of rectification entries. Handle field queries / guide field personnel on reconciliation requirements Collate, analyse data, identify anomalies, and ensure relevant rectifications. Develop understanding of related processes and inter-dependability between teams, have broad understanding of underlying data structures. Ensure minimal losses for the department and submit items that needs to be written off within each financial year. Prepare status/ summary reports for internal circulation. Interact with clients as and when required and submit necessary statements. Review and improve reconciliation process and SOPs Comply with regulatory requirements and internal guidelines. Contribute to the implementation of operational permanent control policies and procedures in day-to-day business activities, such as Control Plan
Minimizing operational failure, including but not exclusively, the risk of fraud, by helping to devise, and by implementing, sufficient regular controls. Liaise with RMs, traders, Finance & Control, and colleagues of other support units to provide high quality of service to customers. Recommend improvements to processes and policies across the Banking business to drive operational efficiencies and high-quality customer service. Leverage in-house synergies through collaboration with internal stakeholders.
Stay abreast with global market trends and competitor strategies in key markets.

Education Qualification: 

Graduation: Any Graduate

Post-graduation: MBA.

Experience: 5 - 10 Years of relevant experience. 



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