Global UX Designer Manager

3 weeks ago

Gurugram, India Boston Consulting Group Full time

Who We Are

BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world. Our team called Global Services (GS) provides corporate support to business areas such as Finance, Legal, HR, Marketing and IT. This diverse team of experts, operators and specialists represent all levels from Partner to entry level staff, operating across the globe in multiple countries. Global Services is in short, the backbone of BCG.

What You'll Do

  • User Research & Analysis:
    • Conduct qualitative and quantitative user research to understand user needs, behaviors, and pain points.
    • Analyze user feedback and usage data to inform design decisions.
  • Design Development:
    • Create wireframes, mockups, and prototypes that illustrate design concepts.
    • Develop design systems and guidelines to ensure consistency across products.
  • Collaboration:
    • Work closely with product owners, engineers, and other stakeholders to define and implement innovative solutions from product discovery through MVP to scale.
    • Collaborate with cross-functional teams to ensure designs are feasible and align with technical constraints.
    • Engage with senior leadership, showcasing UX work and evidencing the contributions your research and design work have made to the team’s broader strategic initiatives.
  • Testing & Iteration:
    • Conduct Usability Testing and gather feedback to refine and improve designs.
    • Iterate on designs based on user feedback and analytics to enhance the user experience.
  • Innovation & Trends:
    • Stay updated with the latest design trends, tools, and technologies.
    • Advocate for and implement best practices in user-centered design and Lean UX.


What You'll Bring

  • Minimum of 6 years of commercial experience in product design preferably in a large, global enterprise.
  • Bachelor’s degree in Product Design, Interaction Design, Graphic Design or a related field. Master’s degree preferred.
  • Proven experience in research and designing products from POC to MVP for multi-region deployment and rollout.
  • Practical knowledge of iterative design methods and processes that follow a Lean UX approach.
  • Comfortable leading UX workstreams in large global teams across multiple time zones, collaborating with a diverse set of stakeholders.
  • Proficient in operating across all stages of the design lifecycle from product discovery to delivery.
  • Practical knowledge of working within product software development team with a deep understanding of agile, scrum and design thinking.


Who You'll Work With

BCG's information technology group collaboratively delivers the latest digital technologies that enable our consultants to lead and our business to grow. For our IT jobs, we seek individuals with expertise in the areas of IT infrastructure, application development, business systems, collaborative and social technologies, information security, and project leadership.

Additional info

Role Overview:As a member of BCG's Global IT UX Center of Expertise (CoE), you will be working on the user experience for BCG's products and services. You'll be responsible for research and design through a product's discovery phase to validation. We are seeking a highly creative and experienced Product Designer to join our dynamic cross-functional team. The ideal candidate will have a passion for designing intuitive and engaging user experience for digital products and services. 

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here for more information on E-Verify.

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