Client Connectivity Services Senior Analyst
4 weeks ago
Are you ready to make an impact at DTCC?
Do you want to work on innovative projects, collaborate with a dynamic and encouraging team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We develop a growing internal community and are committed to creating a workplace that looks like the world that we serve.
Pay and Benefits:
Competitive compensation, including base pay and annual incentive. Comprehensive health and life insurance and well-being benefits, based on location Pension / Retirement benefits. Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).The impact you will have in this role:
The Client Connectivity Services Senior Analyst works in DTCC's Client Connectivity Services team, which is responsible for connecting clients to DTCC to automate the data transfer process via a defined list of transfer protocols and network options, configure data delivery for the selected DTCC products and ensuring data is delivered in full accurately and timely. You will execute routine and complex tasks and will be expected to deliver excellent client experience throughout the client lifecycle.
What You'll Do:
Gathers and validate required data obtained from clients to establish connection to DTCC’s network and supports any lifecycle changes Works with internal teams to implement relevant network and authentication configurations Performs data delivery configurations and verifications with strict adherence to procedures Navigates internal stakeholders to resolve client queries with little or no supervision Manages client expectations, in accordance with defined turnaround times Monitors and tracks all client queries received using client case management tools, adheres to salesforce case management requirements Supports client queries via email and over the phone Troubleshoots internal alerts and resolves accordingly Accurately documents work performed utilizing the Knowledge Centered Service methodology Provides support over weekends and public holidays as required Minimizes risk by following established policies and procedures, escalating issues, and supporting positive relationships with key internal/external clients and partners Contributes to department projects and works to meet the team objectives Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriatelyQualification:
Minimum of 3 years of related experience Bachelor's degree preferred or equivalent experience Excellent communication skills (oral and written) and customer service skills. Strong analytical and problem-solving skills.Additional Qualification:
Well organized, ability to prioritize, meet deadlines, identify process risks and “red flags” Knowledge of transfer protocols including FTP/S, SFTP, IBM MQ Messaging, Connect: Direct – Network Data Mover (NDM) and computing systems including Linux/Unix and IBM Mainframe Good understanding of IT networking-
Client Connectivity Services Senior Analyst
3 weeks ago
chennai, India DTCC Full timeAre you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and encouraging team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills...
-
Senior Data Analyst
2 weeks ago
Chennai, India Chadwick Professional Services Private Limited Full timeCompany Description :Chadwick Professional Services is a leading provider of IT Permanent and Temporary Staffing, Leadership / Executive Hiring, and Recruitment Process Outsourcing (RPO) Services. Our innovative service offerings have been recognized and approved by both MSME and Start-up India, showcasing our commitment to pioneering solutions in the...
-
Senior Data Analyst
4 weeks ago
Chennai, Tamil Nadu, India Chadwick Professional Services Private Limited Full timeCompany Description :Chadwick Professional Services is a leading provider of IT Permanent and Temporary Staffing, Leadership / Executive Hiring, and Recruitment Process Outsourcing (RPO) Services. Our innovative service offerings have been recognized and approved by both MSME and Start-up India, showcasing our commitment to pioneering solutions in the...
-
Senior Data Analyst
2 weeks ago
Chennai, India Chadwick Professional Services Private Limited Full timeCompany Description :Chadwick Professional Services is a leading provider of IT Permanent and Temporary Staffing, Leadership / Executive Hiring, and Recruitment Process Outsourcing (RPO) Services. Our innovative service offerings have been recognized and approved by both MSME and Start-up India, showcasing our commitment to pioneering solutions in the...
-
Senior Data Analyst
1 month ago
chennai, India Chadwick Professional Services Private Limited Full timeCompany Description :Chadwick Professional Services is a leading provider of IT Permanent and Temporary Staffing, Leadership / Executive Hiring, and Recruitment Process Outsourcing (RPO) Services. Our innovative service offerings have been recognized and approved by both MSME and Start-up India, showcasing our commitment to pioneering solutions in the...
-
Senior Client Servicing Executive
1 month ago
Chennai, India Rage Communications P Ltd Full timeObjective: A Senior Client Servicing Executive manages a client’s digital strategy to improve their digital presence and to achieve their digital marketing goals. Ensures a strong relationship with existing and potential clients. As a Senior Client Servicing Executive at Rage, you’ll get to: Provides cutting edge digital marketing solutions and...
-
Senior Client Servicing Executive
1 month ago
chennai, India Rage Communications P Ltd Full timeObjective: A Senior Client Servicing Executive manages a client’s digital strategy to improve their digital presence and to achieve their digital marketing goals. Ensures a strong relationship with existing and potential clients. As a Senior Client Servicing Executive at Rage, you’ll get to: Provides cutting edge digital marketing solutions...
-
Senior Professional Business Analyst
20 hours ago
Chennai, India Gainwell Technologies LLC Full timeSummaryAs aSenior Professional Business Analystat Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of...
-
Senior Professional Business Analyst
2 days ago
Chennai, India Gainwell Technologies Full timeSummaryAs aSenior Professional Business Analystat Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve a communitys most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcares...
-
Senior Business Analyst
4 weeks ago
Chennai, India Evochef LLP Full timeEvochef is a smart kitchen solutions company that combines advanced technology with appliances that every home needs. With our expertise and advanced design solutions, we seek to understand the lifestyle and needs of our customers and connect with them by shaping the world of kitchen appliances. The kitchen is the heart of every home, and smart cooking is...
-
Senior Professional Business Analyst
4 days ago
Chennai, India Gainwell Technologies LLC Full timeSummaryAs a Senior Professional Business Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of...
-
Senior Professional Business Analyst
2 days ago
chennai, India Gainwell Technologies LLC Full timeSummary As a Senior Professional Business Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of...
-
Client Services COE Senior Analyst
4 weeks ago
Chennai, India DTCC Full timeAre you ready to make an impact at DTCC?Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and...
-
Client Services COE Senior Analyst
4 weeks ago
chennai, India DTCC Full timeAre you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills...
-
Senior Business Analyst
2 weeks ago
Chennai, India Gainwell Technologies Full timeSummaryAs aSenior Business Analystat Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve a communitys most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcares biggest...
-
Senior Professional Business Analyst
2 days ago
Chennai, India Gainwell Technologies Full timeSummaryAs a Senior Professional Business Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve a communitys most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of...
-
Senior Business Analyst
1 month ago
chennai, India Evochef LLP Full timeEvochef is a smart kitchen solutions company that combines advanced technology with appliances that every home needs. With our expertise and advanced design solutions, we seek to understand the lifestyle and needs of our customers and connect with them by shaping the world of kitchen appliances. The kitchen is the heart of every home, and smart cooking is...
-
Senior Business Analyst
4 weeks ago
Chennai, Tamil Nadu, India Scripting Resumes Full timeWe are in the process of helping our client in identifying Senior Business Analyst-Banking Domain, a Full Time role in Chennai ,client looking for immediate joiner for this roleBelow find details about the role and reply with your updated resume to take it forward for submissionSenior Business Analyst - Banking Domain Job Type: Full Time Job Positions :...
-
Senior Business Analyst
1 month ago
Chennai, India Scripting Resumes Full timeWe are in the process of helping our client in identifying Senior Business Analyst-Banking Domain, a Full Time role in Chennai ,client looking for immediate joiner for this roleBelow find details about the role and reply with your updated resume to take it forward for submissionSenior Business Analyst - Banking Domain Job Type: Full Time Job Positions :...
-
Senior Business Analyst
1 month ago
Chennai, India Scripting Resumes Full timeWe are in the process of helping our client in identifying Senior Business Analyst-Banking Domain, a Full Time role in Chennai ,client looking for immediate joiner for this role Below find details about the role and reply with your updated resume to take it forward for submission Senior Business Analyst - Banking Domain Job Type: Full Time Job Positions...