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Lead Control Management Officer

3 months ago

Hyderabad, India WELLS FARGO BANK Full time
About this role:

Wells Fargo is seeking a Lead Control Management Officer.

In this role, you will:
  • Lead complex initiatives designed to mitigate current and emerging risks with broad impact.
  • Act as key participant in monitoring, evaluating, and measuring the impact of decisions practiced in Control Management functional area.
  • Monitor moderately complex business specific programs and provide risk management consulting to support the business in designing and implementing risk-mitigation strategies.
  • Monitor, measure, evaluate, and report on the impact of decisions and controls to the relevant business group or functional area.
  • Develop and implement risk monitoring and risk reporting processes and controls.
  • Collaborate with relevant business group to identify current and emerging risks associated with business activities and operations, and provide guidance in developing and implementing risk-mitigating strategies.
  • Lead Control Management project or virtual teams
Required Qualifications:
  • The Control Lead Officer is tasked with providing reporting, analytics and program support within the Chief Control Executive Risk and Control Self-Assessment (RCSA) team to ensure effective frameworks are established as well as to ensure that significant and emerging risks are captured properly as they arise. This position sits within the Strategy, Planning and Governance organization and will support reporting, analytics and analytic and program support activities aligned with the enterprise RCSA program and in coordination with Enterprise Risk Identification and Assessment (ERIA), Operational Risk Events (ORE), Internal Control Program (ICP), Foundational Risk Components (FRC), front-line monitoring and Evidence Based Control Evaluation (EBCE) program areas as required to drive the implementation of Wells Fargo's policies across all business groups and enterprise functions. This role will partner with executive management to define and deliver reporting and analytic initiatives and programs across RCSA and will build relationships with a wide variety of senior leaders and enterprise partners across all business groups and enterprise functions (BG/EF).
Desired Qualifications
  • Strong understanding of ERIA methodology, QC/QA, and reporting
  • Experience 10+yrs
  • Clear understanding of risk framework, corporate/business policies, and programs to translate into platforms.
  • Strong interpersonal, influencing, and communications skills with an ability to interact effectively with stakeholders as well as across various levels within the organization. Experience working in a matrixed environment and the ability to effectively manage and build relationships within the BG/EFs, Technology / Engineering and with Corporate Risk
  • Familiar with Agile technology development methodologies
  • Self-starter, with a focus on action execution and problem solving.
  • Ability to prioritize and manage competing priorities without loss of quality or execution.
  • Strong listening and communications skills (both written and oral) with the ability to convey complex information and ideas, including complex data sets, both simply and clearly
Job Expectations:
  • Review ERIA Inventory for 600+ Risk on a quarterly basis in Insight ServiceNow ensure quality and consistency across entire risk inventory.
  • Review Risk Attribute against "Risk Title", "Risk Assessment", "Review and Challenge process", "Mitigation and Measures" across all Business Groups and Enterprise Functions
  • Knowledge on building up Inherent assessment rationale, Control Design Effective rationale, Residual risk rationale, Mitigation Summary
  • Report QA observations/findings from ERI QA review and share it to Front-Line facilitatory for remediation.
  • Work closely with Front-line facilitators, Front-line support users for feedback remediation from QA observations, ensure all the queries are addressed on SOR for the observations shared in the QA workbook.
  • Review the "Review and Challenge process closely and ensure all the challenges are responded within the due date.
  • Review all the open assessments and ensure all the assessments for the current quarter are addressed and moved to monitor or closed state before the deadline.
  • Review of ERIA RCC quarterly report which presents a summary of all material risks from each BG/EFs
  • Review completion of affirmations for all BGs/EFs
  • Quarterly ERIA reporting across all relevant business groups and enterprise functions (BG/EFs)
  • Develop presentations and materials for senior leadership and Executives, share QA results to Executives, documenting QA findings, remediations made by FLs, root cause analysis, top contributors (parameter wise & BG, EF level wise) proposed actions etc.
  • Demonstrate strong relationship-building and project management skills to drive consistent high-quality execution of the ERIA program within the Control Executive Teams, across Control groups and across all BG/EFs working across all lines of defense and partner organizations.
Additional Requirement
  • Support the Enterprise design, implementation, and ongoing management for the ERIA program in coordination with other programs such as RCSA. Deliverables includes below.
  • Prior knowledge on Insight Service Now tool
  • ERIA Insight ServiceNow platform management role includes writing detail test scripts for User Stories which are part of monthly sprint, defects or enhancements for UAT testing.
  • Should be part of Insight SNOW refinement session for user story refinements which include user stories form QA testing defects, prod defects, enhancements and regular monthly sprint.
  • Prior working knowledge on creating BRD document for any dashboard automations and report developments.
  • Prior working knowledge on creating rules for data validation controls, work closely with development team, convert the data validations rules in to SQL queries, test in UAT and provide a sign off for UAT and PROD implementation
  • About Wells Fargo India

    Wells Fargo India & Philippines (WFIP) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services. WFIP operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about WFIP at our International Careers website.

    Role Description:
  • Wells Fargo is seeking a Lead Control Management Officer. This role is responsible to Lead management and development of platform initiatives aligned with the ERIA action plan throughout the full project lifecycle along with other associated actions managed by platform support team including development of test scripts and their testing to implement the changes and manage QA activities for ERIA on a quarterly basis.
  • Role Responsibilities:
  • Monitor, measure, evaluate, and report impact of decisions and business controls to the relevant business group and enterprise function.
  • Support the strategy and resolution of complex current and emerging risks requiring in depth evaluation across multiple areas or the enterprise, as well as good understanding of financial crimes, operational risk, audit, legal, credit risk, market risk, IT systems security, and business process management.
  • Provide expertise to more experienced leaders on implementing innovative and significant business solutions for complex risks associated with business operations.
  • Lead and mentor Control Management project or virtual teams
  • Engage with all levels of roles across the business group and serve as an experienced advisor in designing and implementing risk mitigation strategies, business processes, and controls that mitigate risks and address regulatory requirements.
  • Required Experience
  • 12+ years of experience in risk management technology / engineering or 8+ years of financial services industry experience, of which 6+ years must include direct experience in risk management technology / engineering in a regulatory environment.
  • Desired Qualifications
  • Strong understanding of ERIA methodology, QC/QA, and reporting
  • Clear understanding of risk framework, corporate/business policies, and programs to translate into platforms.
  • Strong interpersonal, influencing, and communications skills with an ability to interact effectively with stakeholders as well as across various levels within the organization. Experience working in a matrixed environment and the ability to effectively manage and build relationships within the BG/EFs, Technology / Engineering and with Corporate Risk
  • Familiar with Agile technology development methodologies
  • Self-starter, with a focus on action execution and problem solving
  • Ability to prioritize and manage competing priorities without loss of quality or execution
  • Strong listening and communications skills (both written and oral) with the ability to convey complex information and ideas, including complex data sets, both simply and clearly
  • Job Expectations:
  • Review ERIA Inventory for 600+ Risk on a quarterly basis in Insight ServiceNow ensure quality and consistency across entire risk inventory
  • Review Risk Attribute against "Risk Title", "Risk Assessment", "Review and Challenge process", "Mitigation and Measures" across all Business Groups and Enterprise Functions
  • Knowledge on building up Inherent assessment rationale, Control Design Effective rationale, Residual risk rationale, Mitigation Summary
  • Report QA observations/findings from ERI QA review and share it to Front-Line facilitatory for remediation
  • Work closely with Front-line facilitators, Front-line support users for feedback remediation from QA observations, ensure all the queries are addressed on SOR for the observations shared in the QA workbook
  • Review the "Review and Challenge" process closely and ensure all the challenges are responded within the due date
  • Review all the open assessments and ensure all the assessments for the current quarter are addressed and moved to monitor or closed state before the deadline
  • Review of ERIA RCC quarterly report which presents a summary of all material risks from each BG/EFs
  • Review completion of affirmations for all BGs/EFs
  • Quarterly ERIA reporting across all relevant business groups and enterprise functions (BG/EFs)
  • Develop presentations and materials for senior leadership and Executives, share QA results to Executives, documenting QA findings, remediations made by FLs, root cause analysis, top contributors (parameter wise & BG, EF level wise) proposed actions etc.
  • Demonstrate strong relationship-building and project management skills to drive consistent high-quality execution of the ERIA program within the Control Executive Teams, across Control groups and across all BG/EFs working across all lines of defense and partner organizations.
  • Additional Requirement
  • Support the Enterprise design, implementation, and ongoing management for the ERIA program in coordination with other programs such as RCSA. Deliverables includes below
    • Prior knowledge on Insight Service Now tool
    • ERIA Insight ServiceNow platform management role includes writing detail test scripts for User Stories which are part of monthly sprint, defects or enhancements for UAT testing
    • Should be part of Insight SNOW refinement session for user story refinements which include user stories form QA testing defects, prod defects, enhancements and regular monthly sprint
    • Prior working knowledge on creating BRD document for any dashboard automations and report developments
    • Prior working knowledge on creating rules for data validation controls, work closely with development team, convert the data validations rules in to SQL queries, test in UAT and provide a sign off for UAT and PROD implementation
  • In this role, you will:
  • Lead complex initiatives designed to mitigate current and emerging risks with broad impact
  • Act as key participant in monitoring, evaluating, and measuring the impact of decisions practiced in Control Management functional area
  • Monitor moderately complex business specific programs, and provide risk management consulting to support the business in designing and implementing risk-mitigation strategies
  • Monitor, measure, evaluate, and report on the impact of decisions and controls to the relevant business group or functional area
  • Develop and implement risk monitoring and risk reporting processes and controls
  • Collaborate with relevant business group to identify current and emerging risks associated with business activities and operations, and provide guidance in developing and implementing risk-mitigating strategies
  • Lead Control Management project or virtual teams
Posting End Date:
27 Jun 2024
*Job posting may come down early due to volume of applicants.

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At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

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