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Lead Loan Servicing Representative
3 months ago
Wells Fargo is seeking a Lead Loan Servicing Representative
In this role, you will:
- Support performance and overall effectiveness of Credit teams and external clients, as well as cross-group administrative operations
- Provide feedback and present ideas for improving or implementing processes and tools within Loan Servicing functional area
- Perform or guide others on complex loan related servicing activities that require planning, evaluation, and interpretation
- Prioritize work and provide day to day work leadership and mentorship to Credit teams
- Provide guidance and subject matter expertise to immediate Loan Servicing team and functional area on wide range of loan servicing activities
- Interact and communicate with agencies, investors, insurers, and all levels of management, staff, and cross-business units
- Provide training to less experienced individuals
- 6+ years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Core Payoffs Experience - Commercial Lending or Commercial Real Estate
- LIQ is a plus
- Flexible with Shifts, primarily working in a 6:30PM - 3:30AM Shift timings
- Lead the LOB discussions
- Good co-ordination skills
- Ability to learn quickly and transfer knowledge
- Advanced Excell
- Strong verbal & written communication skills
- Eye for detail and ensure daily processing is done with utmost efficiency
- Ability to perform 4 eyes checks for the work done by peer associates
- Identify scope of improvement and convert them to projects
- Understand risk and suggest controls in BAU
- Handle reporting/ MIS responsibilities and adherence to timelines
- Proactive approach on handling volume allocation and task completion
Posting End Date:
*Job posting may come down early due to volume of applicants.
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