Salon Manager

Company Overview

New Image International Beauty Institute, established in 2004, is one of the leading beauty institutes in Jalandhar, focusing on empowering young minds through excellent advanced beauty, makeup & cosmetic education. With 13+ branches and a team of 201-500 employees, our institute has been recognized for its extraordinary contribution to enhancing skills in the beauty and wellness industry. We pride ourselves on staying up-to-date with the latest techniques and advancements in the field.

Job Overview

We are seeking a highly skilled and motivated Salon Manager to join our team at New Image International. As a Salon Manager, you will be responsible for overseeing the day-to-day operations of our salon, ensuring excellent customer service, and maintaining a high level of professionalism. This is a full-time position based in Phagwara, Punjab, India. The ideal candidate will have 1 to 3 years of experience in salon management.

Qualifications and Skills

• 1-3 years of experience in salon management.
• Excellent communication and interpersonal skills.
• Strong leadership and team management abilities.
• Knowledge of the beauty and wellness industry and the latest trends.
• Proven track record of delivering exceptional customer service.
• Ability to handle multiple tasks and prioritize effectively.
• Good organizational and problem-solving skills.
• Ability to work in a fast-paced environment and handle pressure.
• Flexibility to work evenings, weekends, and holidays as required.
• Business acumen and ability to drive revenue growth.

Roles and Responsibilities

• Oversee the daily operations of the salon, including staff scheduling, inventory management, and client appointments.
• Ensure the salon maintains a high standard of cleanliness and hygiene.
• Develop and implement marketing strategies to attract and retain clients.
• Train and supervise salon staff, providing guidance and support as needed.
• Handle customer complaints and ensure customer satisfaction.
• Stay up-to-date with industry trends and techniques, and provide training to staff as necessary.
• Manage salon finances, including budgeting, forecasting, and reporting.
• Collaborate with the management team to set goals and objectives for the salon.
• Maintain a safe and healthy work environment, enforcing salon policies and procedures.
• Handle administrative tasks such as payroll, staff performance evaluations, and scheduling.
• Contribute to the growth and success of the salon through innovative ideas and initiatives.