Assistant Executive Housekeeper

3 weeks ago


Mumbai, India FAIRMONT Full time
Job Description

Reporting to the Director of Housekeeping, responsibilities and essential job functions include but are not limited to the following:

  • Consistently offer professional, friendly and engaging service
  • Supervise the day-to-day operation of the department to ensure service standards are followed
  • Maintain all guest rooms, public areas and heart of the house areas; ensuring that the highest standard of cleanliness is met
  • Monitor labor costs while ensuring effective scheduling and department productivity
  • Assist with preventative maintenance programs while working with the Chief Engineer
  • Address guest concerns and react quickly; logging and notifying proper departments as required
  • Manage the departmental budget in a fiscally responsible manner
  • Ensure effective communication, including coaching and performance management
  • Attend regularly scheduled departmental meetings
  • Follow departmental policies and procedures
  • Report necessary maintenance items
  • Follow all safety and sanitation policies
  • Other duties as assigned

Qualifications

  • 2 years relevant experience in a similar supervisory role; preferably in a large hotel
  • Excellent detailed knowledge of housekeeping operations
  • Basic training skills
  • Excellent interpersonal, communication (verbal and written), organization, multi tasking, problem solving skills; detail oriented
  • Proficient with Microsoft Office suite required


Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.



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