Head of Workplace Technology

3 months ago

Delhi Division, India Tide Full time

Department: IT & Infrastructure

About Tide

At Tide, we are building a finance platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 1,800 employees.

Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.

About the role:

As a Head of Workplace Technology you’ll be:

Lead and mentor a team of engineers, fostering a culture of innovation and continuous improvement.Develop and implement a cloud-native, SaaS-first strategy to improve workplace technology and operational efficiency.Drive the adoption of Zero Trust security principles to protect company data and systems.Utilise configuration as code to optimise IT infrastructure management and deployment.Implement DevOps practices and automated pipelines to streamline operations and support rapid innovation.Engage with stakeholders to understand business needs and translate them into effective IT solutions that enable staff to work efficiently.Manage the workplace technology budget, focusing on cost-effective solutions and value-driven investments.Manage IT support functions through the Head of IT Support, ensuring high-quality service and swift issue resolution.

What we are looking for:

Proven experience in a leadership role within a technology-driven environment, preferably in fintech or financial services.Comfortable getting their hands dirty with some Python/Go/whatever it takes to get the job doneStrong technical background with expertise in cloud-native solutions, SaaS platforms, and IT infrastructure management.Experience with modern IT practices, including configuration as code and Zero Trust security models.Demonstrated ability to lead a team, drive technology strategy, and manage IT support functions effectively.Strong problem-solving skills with a focus on improving operational efficiency and enhancing customer outcomes.Excellent communication skills, with the ability to engage and influence stakeholders at all levels.Collaborative and inclusive culture that values customer-first thinking and continuous improvement.

What you’ll get in return

Competitive salarySelf & Family Health InsuranceTerm & Life InsuranceOPD BenefitsMental wellbeing through PlummLearning & Development BudgetWFH Setup allowance15 days of Privilege leaves12 days of Casual leaves12 days of Sick leaves3 paid days off for volunteering or L&D activitiesStock Options

Tidean Ways of Working 

At Tide, we champion a flexible workplace model thatsupports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community

Tide is a place for everyone

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

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