Communications Trainer II

2 weeks ago


Visakhapatnam, India Concentrix Full time
Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Key Responsibilities:

  • Support the Front Line Recruitment Teams to assess the quality of new hires , using the CAT Tool
  • Maintain Data and MIS as per the training BPMS  and other  requirements
  • Support intra & inter function collaboration
  • Proactively implement best practices and add value across locations
  • Attend the TTT for client requirements
  • Interface with customers as per requirement
  • Consistent alignment with operations by auditing calls and E-mails, understanding needs, conducting refresher training in Hindi and English - as per requirement
  • Conduct Need analysis and share feedback with the stakeholders
  • Provide Feedback to the New Hires on Soft Skills and basic grammar
  • Participate in calibration of Trainers, QAs and Voice Coaches within the team and with the TTBU training team
  • Analyze and report findings for Process Training batches
  • Meet the training requirements of the BU basis TNA
  • Design & develop training processes (need identification to feedback and follow through) in consultation with the training teams
  • Track and report improvement

Desired Skills:

  • Excellent communication skills (English & Hindi).
  • Data Handling , data interpretation and Data Management.
  • Good people management and Interpersonal Skills.           
  • Good knowledge of computers and MS Office (Excel, Power point).
  • Good facilitation and presentation skills
  • Analytical / Quantitative skills
  • Planning and Decision making
  • Ability to prioritize
  • Ability to meet deadlines
  • Multi-tasking
  • Strong organizational skills and Presentation skills
  • Ability to work under pressure
  • Ability to drive initiatives to closure
  • Ability to deal with all levels of employees with different accents and dialects

Educational Qualification: Graduate and Postgraduate

Disclaimer:-

'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'

Location:

IND Visakhapatnam - SRK 7th & 8th Floors

Language Requirements:

Time Type:

Full time



  • visakhapatnam, India Concentrix Full time

    Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Key Responsibilities: Support...


  • Visakhapatnam, India PK Global Full time

    Job Title: Communications Trainer **Job Description**: Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer...


  • Visakhapatnam, India Vmc The Mission Nutrition Full time

    Job Requirements Job Title: Fitness TrainerCompany Name: Vmc the mission nutritionLocation: Visakhapatnam, Andhra PradeshSalary: ₹10,000 - ₹15,000 per monthEmployment Type: Part-timeJob Description:Are you passionate about fitness and helping others achieve their health goals? Vmc the mission nutrition is seeking a dedicated and enthusiastic...

  • Sales Trainer(Female)

    4 weeks ago


    Visakhapatnam, India iFuture Globistic Limited Full time

    **Key Responsibilities**: - Design, develop and deliver training programs to sales representatives. - Identify training needs of sales representatives. - Conduct training sessions on selling skills and techniques. - Measure results and provide timely feedback to learners. - Provide one-on-one coaching to sales representatives to improve their performance. -...


  • Visakhapatnam, India Trade2Online Pvt Ltd Full time

    Should have been into the digital marketing field for at least 3+ years. - Should have been into training for at least 2+ years. - Should have practical knowledge about all the social media platforms. - Planning and preparing courses and lessons for digital marketing. - Ability to conduct training programs, workshops or delivering talks on Digital...


  • Visakhapatnam, India TEMAN EDTECH Full time

    At Teman Edtech, our mission is to bridge the gap between ambition and achievement by providing high-quality, accessible, and engaging education in Python programming and data analytics. We believe that everyone deserves the opportunity to learn and grow in an environment that fosters curiosity, creativity, and collaboration. **Responsibilities**: 1....

  • Education Counselor

    4 weeks ago


    Visakhapatnam, India Ambitions career counsellors Full time

    Responsibilities: - Outbound Calls II Good Communication - Inform customers about the company's products/services and offers - Manage inbound/ outbound customer calls in a timely manner - Generate leads that develop into new customers **Salary**: ₹10,000.00 - ₹18,000.00 per month **Benefits**: - Cell phone reimbursement - Internet...

  • Database Trainee

    4 weeks ago


    Visakhapatnam, India Tanasvi technologies Full time

    Bachelor’s degree in teaching or relevant field. A minimum of 2 years experience as a trainer. In-depth knowledge of teaching methods and legal educational procedures. Outstanding written and verbal communication skills. **Job Type**: Part-time Part-time hours: 7 per week **Salary**: ₹8,086.00 - ₹13,027.23 per month Ability to...

  • DevOps Trainee

    4 weeks ago


    Visakhapatnam, India Tanasvi technologies Full time

    Bachelor’s degree in teaching or relevant field. A minimum of 2 years experience as a trainer. In-depth knowledge of teaching methods and legal educational procedures. Outstanding written and verbal communication skills. **Job Type**: Part-time Part-time hours: 8 per week **Salary**: ₹6,643.86 - ₹15,274.85 per month Ability to...

  • Group Manager

    15 hours ago


    visakhapatnam, India WNS Global Services Full time

    Job DescriptionWe are seeking a dynamic and experienced Training Manager to oversee the training needs of a team comprising 700-800 employees. The ideal candidate will have strong leadership skills to manage a team of training managers/trainers and drive the effective execution of training programs. They will be accountable for various aspects of training,...


  • Visakhapatnam, India Ambitions career counsellors Full time

    Responsibilities: Inbound/Outbound Calls II Good Communication **Inform customers about the company's products/services and offers ** Manage inbound/ outbound customer calls in a timely manner **Generate leads that develop into new customers ** Identify customer's needs and convince the customer to buy the product/service **Gain comprehensive product/service...

  • Commi - Ii

    7 days ago


    Visakhapatnam, India Marriott International, Inc Full time

    **Job Number** 24045768 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Visakhapatnam, 10-28-3 Uplands, Visakhapatnam, Andhra Pradesh, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Our jobs aren't just about giving guests a smooth check-in and...

  • Commi - Ii

    1 day ago


    Visakhapatnam, India Marriott International, Inc Full time

    **Job Number** 24084812 **Job Category** Food and Beverage & Culinary **Location** Four Points by Sheraton Visakhapatnam, 10-28-3, Uplands, Visakhapatnam, Andhra Pradesh, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Prepare ingredients for cooking, including portioning,...

  • Group Manager

    12 hours ago


    Visakhapatnam, India WNS Global Services Full time

    Job DescriptionWe are seeking a dynamic and experienced Training Manager to oversee the training needs of a team comprising 700-800 employees.The ideal candidate will have strong leadership skills to manage a team of training managers/trainers and drive the effective execution of training programs.They will be accountable for various aspects of training,...

  • Area Head

    4 weeks ago


    Visakhapatnam, India Dr Reddy's Foundation Full time

    About DRF Dr. Reddy’s Foundation (DRF) is a not-for-profit organization, focused on enhancing the dignity and well-being of socially and economically vulnerable people. We empower communities through improved education, health, livelihood, and climate action outcomes. About the Program GROW is our skill development initiative for young Indians from...


  • Visakhapatnam, India Teaching Fish Spoken English Full time

    We are looking for an experienced Spoken English Teacher to join our bright team. If you love English and have the ability to teach the language with patience and tact, let’s meet. - Previous experience as an English teacher - Knowledge of various teaching methods - Great Communication Skills - Energetic and Enthusiastic **Job Types**: Full-time,...


  • Visakhapatnam, India Teaching Fish Spoken English Full time

    We are looking for an experienced Spoken English Teacher to join our bright team. If you love English and have the ability to teach the language with patience and tact, let’s meet. - Previous experience as an English teacher - Knowledge of various teaching methods - Great Communication Skills - Energetic and Enthusiastic **Job Types**: Full-time,...

  • Soft Skills Trainer

    4 weeks ago


    Visakhapatnam, India Muvitaab Software Solutions Pvt Ltd Full time

    Deliver end to end training for trainees in Quantitative/ Verbal Reasoning/ Logical Reasoning and other parts of Aptitude. - Deliver Communication/ Soft skills/ Interpersonal skills related training that empowers youth to take up employment - Deliver training using innovative methods including activity based learning, role plays, experiential learning and...


  • Visakhapatnam, India Medtronic Full time

    Careers that Change Lives As the global leader in medical technology, Medtronic partners with the industry to make healthcare more affordable and accessible. We value what makes you unique. Be a part of a company that thinks differently to solve problems, make progress, and deliver meaningful innovations  A Day in the Life ·Promotes and sells...


  • Visakhapatnam, India Geo Climate Risk Solutions Pvt Ltd Full time

    We are seeking an experienced Full-Stack Developer with a strong background in Geoinformatics and GIS applications to join our dynamic team. This role is ideal for a candidate passionate about leveraging technology to solve complex problems related to geographic information systems. You will play a key role in the development, deployment, and management of...