Analyst II Business Process Transactions

1 month ago

Bengaluru, India 1667 XCH Tech Svcs India Pvt Ltd Full time

Job Description:

The offshore Revenue Specialist will perform various transactional level activities to support the revenue
operations of our organization. Responsibilities will encompass Job Setup, Data Entry, Document
Management, Document Transfers, Policy Management, Auditing, and incident management.
Responsibilities:
· Job Setup: Efficiently set up and organize job-related information in our systems, ensuring accuracy
and completeness.
· Data Entry: Accurately input data and maintain records in our designated databases or software
systems, following established protocols and guidelines.
· Document Management: Manage and organize various documents, ensuring their proper
categorization, storage, and retrieval when needed.
· Document Transfers: Facilitate the smooth transfer of documents between internal teams or
external parties, ensuring timely delivery and adherence to security protocols.
· Policy Management: Assist in the implementation and maintenance of revenue-related policies and
procedures, ensuring compliance and adherence across the organization.

· Auditing: Perform regular audits of revenue-related records, transactions, and processes to identify
discrepancies, errors, or areas for improvement. Collaborate with relevant stakeholders to address
any issues or concerns discovered during audits.
· Incident Management: Handle incidents promptly and effectively, addressing any issues or concerns
raised by internal or external stakeholders. Escalate complex incidents to the appropriate teams for
resolution.
· Issue Resolution: Work collaboratively with team members and cross-functional departments to
resolve revenue-related issues, providing timely and effective solutions to ensure smooth
operations.

Qualifications:


· High attention to detail and accuracy in data entry and record management.
· Proficiency in using relevant software systems, databases, and tools for data entry and document
management.
· Strong organizational and time management skills to handle multiple tasks and meet deadlines.
· Excellent communication skills, both written and verbal, to effectively collaborate with internal and
external stakeholders.
· Analytical mindset to identify and resolve discrepancies or errors during auditing processes.
· Ability to work independently with minimal supervision, while also being a team player when
required.
· Prior experience in revenue operations, data entry, or administrative roles is preferred.

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