Lead - Project Management | Gurgaon

2 weeks ago

Gurugram, India FieldAssist Full time
As a Lead - Project Management you will be responsible for developing customer relationships that promote retention and loyalty for our Enterprise clients. Your job will be to work closely with customers and ensure their satisfaction with the services they receive and to improve upon areas of dissatisfaction.
About FieldAssistFieldAssist is a SaaS based technology platform transforming route-to-market capabilities of CPG companies across the value-chain. From distributors to retailers, salesmen to leaders, all stakeholders are connected digitally through an integrated platform which simplifies how sales are planned, processed and predicted, and distribution is discovered, developed and deployed. Headquartered in Gurugram, India, and with clients in 10 countries in Asia and Africa, FieldAssist is a 'Proud Partner to Great Brands,' delivering ready insights and powering GTM strategies for 600+ CPG brands including Godrej Consumers, Saro Africa, Danone, Haldiram’s, Eureka Forbes, Bisleri, Nilon’s, Borosil, Adani Wilmar, Philips, Ching’s and Mamaearth among others.
FieldAssist is certified by Great Place to Work® for having created a great place to work for all its employees by excelling on the 5 dimensions of High-Trust, High-Performance Culture™ – Credibility, Respect, Fairness, Pride and Camaraderie.
Project Planning and Execution:
  • Define project scope, objectives, deliverables, and success criteria in collaboration with clients and internal stakeholders.
  • Develop comprehensive project plans, including timelines, milestones, resource allocation, and budgets.
  • Monitor project progress, identify and mitigate risks, and resolve issues to ensure project delivery within scope, schedule, and budget constraints.
  • Coordinate and manage project resources, both internal and external, to ensure alignment and efficient execution.
Client Relationship Management:
  • Build and maintain strong relationships with clients, acting as a trusted advisor and the primary point of contact for project-related matters.
  • Conduct regular project status meetings and communicate project updates, risks, and issues to clients and stakeholders in a clear and concise manner.
  • Manage client expectations, ensuring alignment between project objectives and deliverables.
Collaboration:
  • Lead and motivate cross-functional project teams, including developers, engineers, designers, and other stakeholders, to ensure effective collaboration and project execution.
  • Provide guidance, coaching, and mentorship to team members, fostering a positive and collaborative work environment.
  • Facilitate effective communication and knowledge sharing among team members, promoting a culture of transparency and continuous improvement.
Quality Assurance and Risk Management:
  • Define and implement quality assurance processes and standards to ensure the delivery of high-quality solutions that meet client requirements.
  • Identify, assess, and manage project risks, proactively addressing potential issues and implementing appropriate mitigation strategies.
  • Conduct thorough project reviews and post-implementation evaluations to identify lessons learned and areas for improvement.
Stakeholder Communication and Reporting:
  • Prepare and deliver regular project status reports, including key metrics, milestones achieved, risks, and issues, to project sponsors, stakeholders, and senior leadership.
  • Communicate project updates and progress through presentations, meetings, and written documentation.
  • Engage in effective and timely communication with internal teams, clients, and other stakeholders to ensure alignment and transparency.


Qualifications:

  • Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field (Master's degree preferred).
  • At least 4+ years of experience in technical project management, preferably in a consulting or professional services environment.
  • Strong understanding of software development methodologies, agile frameworks, and project management best practices.
  • Proven track record of successfully managing and delivering complex technical projects within scope, schedule, and budget.
  • Excellent leadership and team management skills, with the ability to lead and motivate cross-functional teams.
  • Exceptional communication and stakeholder management abilities, with the capacity to build strong relationships with clients and internal stakeholders.
  • Solid problem-solving and decision-making skills, with the ability to prioritize and manage multiple tasks and projects simultaneously.
  • Proficiency in project management tools and software.
  • Relevant certifications such as PMP (Project Management Professional) or Agile certifications are a plus.


Know Your Leaders:Chitransh Jain heads the Customer Success at FieldAssist, an IIT graduate who first started his journey with Tata Consulting Engineers and became a part of the FA Family in 2017. He drives exceptional customer experience and firmly believes that customers play an important role in enhancing the quality of the product. He is ably supported by his team members who help the customers get the maximum output from the product thus leading to their business growth.

Divir Tiwari is the Co-founder and CEO, a graduate from Indian Institute of Technology, Dhanbad who loves to interact and apprehend concerns which have a potential to be resolved with new-age technology. In 2014, Divir co-founded FieldAssist, a part of Flick2Know. Driven to solve the most critical challenge of the CPG industry- mapping and monitoring field sales staff. Today, under his fine leadership, FieldAssist powers go-to-market strategies of over 600 CPG brands with tens of products and uncountable innovations in its portfolio.
Paramdeep Singh Anand is the Co-founder at FieldAssist. His journey started with founding his own venture in the FMCG space. After a successful first exit in 2014, he shifted gears and ventured into the technology industry to develop India’s flagship B2B SaaS product - FieldAssist. Technology excites him and the Consumer Goods industry is his passion, and FieldAssist is the perfect fusion of both worlds. Right now, his focus is on creating a unified ecosystem of technology products that empower companies to build great brands.

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