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Data Specialist

3 months ago

Bengaluru, India Tekion Full time

At Tekion, we're building the only cloud-native platform that is transforming the automotive retail industry, leapfrogging it into the future and providing unparalleled customer experience. We're creating seamlessly integrated, elegant, and intuitive solutions built with cutting edge technology and powered by Big Data, Machine Learning (ML)/ AI and Internet of Things (Connected vehicle to connected devices). We’re harnessing passion, entrepreneurial spirit, deep industry expertise and the latest technologies to create something very special. We're inventing new technology along the way to overcome barriers and solve big problems, all while having a blast doing it

The Data Specialist will work toward obtaining, researching, interpreting and entering OEM service and repairs data for syndication to various products.

The Data Specialist must apply specialized knowledge of automotive vehicle parts & repairs for each assigned OEM; and update & maintain all data toward providing accurate information within our products.

The Data Specialist is responsible for the accuracy and efficiency standards of the Company and all supported products.

This individual also completes ad hoc and advanced Company tasks and projects as assigned.  The individual will need to work with other team members and Management as needed to meet partner expectations.

Additional responsibilities will include sourcing of new data, creating documentation for communicating process flows and data entry methods, tracking progress toward goals, summarizing information, and reporting to various levels of Tekion.

Roles and Responsibilities

  • Data Specialist role should source, analyze, edit, review, enter, and validate parts & repair information
  • Manage internal tools and processes around parts & repairs
  • Collaborate with Data Services team, product managers and implementation teams to ensure data meets Tekion and customer needs
  • Utilize data feeds, websites, documents or similar to obtain and process new data updates
  • Individual must enter all required data in an accurate and timely manner
  • Work closely with our vendors and internal teams to ensure data accuracy, structure and timeliness SLAs are met
  • Ability to work well with support team members, peers, and Management toward shared goals
  • Coach new hires and team members on processes and domain terminologies
  • Research and answer technical questions related to parts & repairs

Qualifications and Education Requirements

  • Bachelor’s degree or 2+ years of automotive parts & repair experience
  • Knowledge of vehicle mechanical operations
  • Exceptional written and verbal communication skills, interacting with all levels of stakeholders
  • Be organized and adaptable to an ever-changing and fast-moving field
  • Must be a team player but also able to work autonomously
  • Keeps an entrepreneurial mindset, deep curiosity, and a passion for learning & growth
  • Comfortable managing and reporting on multiple projects concurrently
  • An agile worker who can adapt to shifting business needs in a fast-growing environment
Preferred Skills
  1. Experience with vehicle servicing & repairs
  2. Familiarity with OEM parts and processes
  3. Familiarity with common service publications
  4. Comfortable with large sets of data