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Telecalling

2 months ago

Kolkata, India 2coms Full time



Job Title: Tele calling/Field Executive
Location: New Town, Kolkata
Shift: Day Shift
Job Type: Apprenticeship
Education: 12th Pass
Industry: IT & BPO


Job Role:

As a Tele calling/Field Executive, you will be responsible for managing customer interactions both over the phone and in person. You’ll be the primary point of contact for handling queries and providing solutions to enhance the customer experience.


Key Responsibilities:
  • Make and receive calls to assist customers with their inquiries.
  • Visit customers if required, to address their needs and provide personalized assistance.
  • Maintain high standards of customer service and phone etiquette.
  • Resolve issues efficiently and ensure customer satisfaction.
  • Handle multiple calls and queries in a timely manner.


RequirementsStrong communication skills, especially in Hindi.
Basic problem-solving skills and empathy.
Good phone etiquette and active listening abilities.
Ability to manage and resolve customer issues effectively.

Educational Qualification: 12th Pass or Equivalent education.
Experience: Fresher
Age: 18-25
Gender: Anyone

BenefitsCompetitive Salary: ₹9,500 (In Hand).
Friendly and supportive work environment that values your growth.
Opportunities to enhance your communication skills and advance in your career.
Exposure to both telecalling and field activities for holistic skill development.