![PhonePe](https://media.trabajo.org/img/noimg.jpg)
Category Analyst
4 weeks ago
About PhonePe Group:
PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.
Culture
At PhonePe, we take extra care to make sure you give your best at work, Everyday And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us
Job Description – Category Analyst
➢ The role would offer an opportunity to work on categories under Bill Payments & other categories.
➢ Responsible for Offers and CRM promotions under Bill payments & other categories
➢ Monitoring product funnels and regularly analyzing for improving the conversion rate
➢ Customer-first attitude; always on toes to lessen pain points of customers
➢ Coordinating with CS teams and handling escalations on a day to day basis to provide prompt resolution to the customers
➢ Be a champ and work closely with internal & external stakeholders to identify tactical/strategic growth opportunities
➢ Strongly focused on execution
Requirements:
➢ Strong communication skills and ability to negotiate for one's requirements
➢ Execution Rigor & Strong Analytical skills
➢ Advanced knowledge of Excel and basic knowledge of SQL
➢ Qualifications - B.Tech/MBA (Optional)
PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)
Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy-
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