Clinical Education Facilitator

3 weeks ago

Mumbai, India Galderma Full time

Description

: To be a representative of Clinical Education Facilitator team in the country and provide clinical support to customers ensure that they are confident in using Galderma Aesthetic Portfolio safe and effectively. Responsible for the county strategy and execution of Customer Education and Training activities. Activities are to be conducted in collaboration with internal and external stakeholders to ensure compliance with Galderma code of ethics and local and international standards and regulatory requirements for medical device, pharmaceuticals, and cosmetic products.

Key Responsibilities:

To be an expert on the aesthetic and clinical uses of Botulinum toxin, Biostimulators and Hyaluronic acid products. Maintains up to date level of knowledge of Botulinum toxin, Biostimulators and Hyaluronic acid products by means of regular and continuous review of information of own and competitor products.

Understand Customer needs and formulate an educational journey plan for each customer.

Formulate educational journey plan for target key accounts and discuss the same with the Clinical Education Training Lead

Work with Clinical Education Training Leads to determine clinical needs of the customers and provide in clinical facilitation support.

Alignment between Global Customer Education and Training team and Affiliates – ensure local implementation of Global Customer Education & Training strategy. Drive alignment with Global and Local Compliance, Regulatory and Legal rules and requirements.

Accountable for planning & execution of training events in the country

Country training plans, execution and follow up across the country, based on segmentation and targeting.

Agendas creation

Speakers’ selection, briefings, and onsite support

Tracking and follow up

Leveraging Best practices across the region

Support product launches within the region. Work together with local affiliates, GMA, GBU and Global Commercial Excellence team in the preparation and execution of launch plans.

Assimilating and applying new job-related information in a timely manner

Receptivity to Feedback from internal and external stakeholders.

Skills & Qualifications  :

Background in science, pharmacy, nursing or healthcare related degree.

Minimum of 1-3 experience in Aesthetic sales or similar clinical facilitator role with in the pharmaceutical or medical device industry is preferred.

Fluent in English.

Previous clinical practice in Aesthetics is preferred.

Previous employment in an international pharmaceutical company for minimum of 3-5 years.

Experience and proven ability in a field-based role with external customer facing activities including leading and conducting educational and training events

Ability to create tailored, value-added solutions/advice to the customers.

Ensure you keep with developments in your area of expertise and particularly Facial Anatomy and keeping up with the current developments and trends in the aesthetic industry.

Experience in the compilation, analysis and dissemination of scientific information

Demonstrated ability to work as an individual contributor and has a member of a team.

Proven verbal and written communication skills and ability to work cross-functionally and cross culturally.

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