Sr Manager Solutions Architect

8 months ago


Bengaluru, India Light & Wonder, Inc Full time

Corporate:
Light & Wonder’s corporate team is comprised of incredible talent that works across the enterprise, defying boundaries to provide essential services in an extraordinary manner to ensure the success of the organization and the well-being of employees.

Position Summary

We are seeking a dynamic and experienced professional to join our organization as Senior Manager, People Technology. In this strategic leadership role, you will be responsible for overseeing the development, implementation, and optimization of technology solutions related to human resources.

The ideal candidate will be passionate about crafting an outstanding, user focused and scalable experience for our creators and managers through deep listening, understanding the technologies involved, and partnering with IT and other key stakeholders within Light & Wonder. The candidate will have demonstrated experience using technology and data to improve outcomes, leading teams, and partnering with others (e.g. IT, Sr. Leadership).

This role, reporting to the Sr Director of People Technology, is a people manager position, and will require managing a team of Workday functional and technical team members as well as providing mentoring and guidance of other team members.

RESPONSIBILITIES:

Strategy and Direction

Combine business goals and employee needs to drive a product roadmap that fully utilizes the available technologies and serves our employees. Understand our employees deeply through various listening mechanisms (e.g. surveys, research, focus groups, interviews, forums/councils) to build personas that allow us to best serve our diverse employee base. Lead strategy to drive adoption and ease of use of Workday and self-service within various stakeholder groups. Communicate direction and product priorities to the IT development team, other matrixed teams, and third-party partners. Develop measurements to track activity, engagement, accuracy, and satisfaction with Workday. Foster a culture of continuous learning and development within the People Technology teams. Provide mentorship, guidance, and support to team members, promoting their professional growth and ensuring alignment with organizational objectives.

HR Technology Management

Oversee the implementation, optimization, and maintenance of HR technology systems, ensuring they meet the evolving needs of the organization. Stay abreast of industry trends and emerging technologies to recommend and implement innovative solutions that enhance HR processes and employee experiences. Serve as a system administrator for Workday Core HCM, Advanced Compensation, Benefits Security and Reporting and the go-to subject matter expert and provide technical leadership to People Capability Operations and Business teams in all aspects of the Workday HCM. Participate and/or lead specific projects while working in an environment where we value Knowledge, Openness and Transparency.

People Analytics

Lead the development and implementation of a robust people analytics framework, leveraging data to provide insights into workforce trends, performance, and engagement. Establish and track key performance indicators (KPIs) related to people analytics, providing regular reports to leadership for data-driven decision-making.

Compliance and Data Security

Ensure compliance with relevant regulations and data security standards in the management and utilization of HR data. Implement and maintain policies and procedures to safeguard employee data privacy.

Delivery and Execution

Manage day-to-day operations for technology stack (e.g. backlog, sprint planning, analysis, testing) Leadership of change management related to key initiatives, changes, and enhancements. Development and maintenance of job aids, documentation, and ongoing communications. Release management activities (e.g. testing, working with key stakeholders to adopt (or not) to-be-released functionality). Manage day to day of reporting function (e.g. dashboards, requests, technology maintenance, key initiatives) Leadership in data governance (e.g. data definitions and audits of key fields, business processes). Identify and, at times, lead process improvements in areas most impactful to the employee/manager.

Partnership

Become a trusted partner for key internal stakeholders (e.g. People Operations, IT, People Business Partners) regarding Workday. Act as a proponent of modern software development practices (e.g. agile).

Advocate for the employee and manager by empathizing with and understanding their needs.

Skills & Abilities

Strong analytical skills, problem solving and troubleshooting abilities. Excellent written and verbal communication with a focus on documentation, and interpersonal skills. Ability to work independently as well as in a team environment, especially with virtual geographically diverse teams. Highly organized with the ability to multi-task and prioritize effectively while demonstrating a sense of urgency.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.


Work Conditions

Light & Wonder, Inc. and its affiliates (collectively, “LNW”) are engaged in highly regulated gaming and lottery businesses. As a result, certain LNW employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure LNW complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, LNW requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with LNW (to the extent permitted by law), you shall be asked to consent to LNW conducting a due diligence/background investigation on you.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. 

Qualifications


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