Associate - AMS

4 weeks ago

Hyderabad, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.


Inviting applications for the role of Associate, AMS 

We are looking for someone with good communication skill and basic knowledge on excel. You will be responsible to work on the data extract from various ERP and validate the same with various excel formulas. Communicate with stakeholders to address issues and concerns. Finally, take action on feedback provided


Responsibilities
• Analyzing and creating data file from Oracle
• Data validation
• Coordination with region owners
• Generation of dashboard basis customer requirement
• Work on monitoring queue with customer queries 
• Closely work with the regions and the client
• Keep track of all requests received, either through email or automated system
• Follow up with requesters/co-functional teams to provide quicker resolutions
• Provide periodic updates to customers on the weekly work delivered
• Identify opportunities to improve/streamline process


Qualifications we seek in you
Minimum qualifications

• Need good year of experience. 
• Graduation in any stream except Commerce 
• Excellent Communication Skills - Written and Spoken

Preferred qualifications 

• Well versed with MS Excel
• Experience in working with huge data set

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