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Admission Counsellor

3 months ago

New Delhi, India Shri Educare Limited Full time

The Shri Ram Wonder Years - Shalimar Bagh invites smart, energetic and creative professionals to be a part its family. We are looking for someone who is extremely customer centric and passionate towards new challenges to achieve the goal.

 

The role primarily focuses on the following: 

 

  • Responsible to facilitate the entire admission process for prospective parents & address queries of prospective and existing parents
  • Follow up on leads generated through various sources and effective conversion of leads
  • Providing in-depth information to prospective parents, this includes counselling
    through phone, email, chat, social media and face to face
  • Identifying references through the existing customer base to increase the prospective parents’ pipeline
  • Details pertaining to lead discussions & conversion should be updated real-time on ERP software
  • Meet and overachieve the given weekly, monthly, and quarterly target in terms of revenue as well as number of enrolments.
  • Handle objections and reasons for negotiation to increase enrolment of the student
  • Maintain effective communication till the time student is onboarded
  • Responsible for adherence of the inside admission process, tools and data management

 

Experience: minimum 4 years of experience. Preference to be given for the candidates who have earlier worked as an Admission Counsellor in a school of repute.

Salary: As per Industry norms

 

Qualification: Graduate or Post Graduate

 

Key Skills:

  • Good Communication skills.
  • Must be quick learner 
  • Ability to handle pressure
  • Prior experience of customer handling
  • Readiness for work in a target-based role.
  • MS Office proficient with skills to handle ERP