Senior Project Engineer

5 months ago

Mumbai, India NTT DATA Full time

Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

1.1.5 EXPERIENCE
• Minimum 6 years of progressive, relevant experience and proven capability to work in a complex network environment
1.1.6 EDUCATION
• Bachelor in Engineering - Computers/Electronics/Communication or related field
• Graduate/Post Graduate in Science/Maths/IT or related streams with relevant technology experience
1.1.3 RESPONSIBILITIES
• Responsible for managing network refreshes which includes network components like routers, switches, wireless, DNS/DHCP, IDFs, Structure cabling (Fiber & Copper) etc.
• Responsible for greenfield deployment of network across large campuses, warehouses which include routers, switches and wireless component
• Responsible for transitioning customer from the existing environment to NTT Global networks environment
• Responsible for on-boarding customers with LAN switches, Wireless LAN controller to NTT Global network environment.
• Interface between Customer and Internal Functions/ Departments
• Act as the Customer’s Single Point of Contact
• Ensure customer’s requirements are well articulated and satisfied
• Work towards achieving maximum customer satisfaction
• Track milestones against interval dates and notification
• Tracking Provisioning of Circuit/Security orders
• Tracking Customer Engineering implementation
• Equipment procurement and shipment (Hardware shipment and logistics)
• Coordinate install (Provisioning and coordination)
• Billing Start Date & customer notification
Other Tasks
• Major milestones documented in Siebel Notes
• Escalate all major jeopardy to Client Support to project manager
• Ensure full hand over into support is achieved successfully prior to full customer acceptance.
• Effective change management control within projects.
• Provide timely and accurate reporting as specified.
• Proactively manage and resolve project issues, risks and conflicts.
• Ensure that all projects are delivered within scope, time.
• Attend Weekly Project Review meetings.
• Any additional task given to the incumbent from time-to-time based on business needs

What you'll be doing

1.1. Senior Project Engineer
1.1.1 JOB DESCRIPTION
Job Title Senior Project Engineer

Department LASG Operations

Location Mumbai

Reporting Technical Manager

Job Type Full Time

Shift Rotational Shift


1.1.2 PRE REQUISITES
• Have managed mid-level / complex IT/Networks/Security related projects
• Have good understanding of network products like Cisco/Aruba/HP/Arista/Juniper routers, switches, wireless, Basic understanding of firewall and Security concepts.
• Should have good understanding and handons on DC technologies like switch stacking, Virtual switch stacks, Nexus platforms, VPc, Cisco ACI architecture, leaf and Spine etc.
• Have good understanding of IP services like DNS and DHCP. Work experience on Infoblox preferred.
• Have managed multiple project deliveries / multi-site / multi -geography projects
• Have experience with network and wireless transitions, migration, upgrade for mid to large size customers which should include network and wireless major scope.
• Experience on doing wireless survey (predictive, Passive, Active) would be considered as an added advantage.
• Experience on routing protocols like BGP, EIGRP, OSPF, QOS would also be considered as an added advantage.
• Have interacted with global customers, including APAC, Europe and US and understands foreign culture.
• Have experience in a weak-matrixed organization where the ability to establish relationships with separate functional department resources will be key to project success.
• Have a flare of taking notes, be a good listener
• Have good project tracking skills.
• Have a yearning for learning new technologies and skill set
• Ready to work in different time zone as per customer projects and requirement.
1.1.3 RESPONSIBILITIESRESPONSIBILITIES
• Responsible for managing network refreshes which includes network components like routers, switches, wireless, DNS/DHCP, IDFs, Structure cabling (Fiber & Copper) etc.
• Responsible for greenfield deployment of network across large campuses, warehouses which include routers, switches and wireless component
• Responsible for transitioning customer from the existing environment to NTT Global networks environment
• Responsible for on-boarding customers with LAN switches, Wireless LAN controller to NTT Global network environment.
• Interface between Customer and Internal Functions/ Departments
• Act as the Customer’s Single Point of Contact
• Ensure customer’s requirements are well articulated and satisfied
• Work towards achieving maximum customer satisfaction
• Track milestones against interval dates and notification
• Tracking Provisioning of Circuit/Security orders
• Tracking Customer Engineering implementation
• Equipment procurement and shipment (Hardware shipment and logistics)
• Coordinate install (Provisioning and coordination)
• Billing Start Date & customer notification
Other Tasks
• Major milestones documented in Siebel Notes
• Escalate all major jeopardy to Client Support to project manager
• Ensure full hand over into support is achieved successfully prior to full customer acceptance.
• Effective change management control within projects.
• Provide timely and accurate reporting as specified.
• Proactively manage and resolve project issues, risks and conflicts.
• Ensure that all projects are delivered within scope, time.
• Attend Weekly Project Review meetings.
• Any additional task given to the incumbent from time-to-time based on business needs
1.1.4 TRAINING AND CERTIFICATION TRAINING AND CERTIFICATION
• Cisco, Aruba, Arista, Juniper would be advantage.
1.1.5 EXPERIENCEEXPERIENCE
• Minimum 6 years of progressive, relevant experience and proven capability to work in a complex network environment
1.1.6 EDUCATIONEDUCATION
• Bachelor in Engineering - Computers/Electronics/Communication or related field
• Graduate/Post Graduate in Science/Maths/IT or related streams with relevant technology experience
1.1.7 TECHNICAL AND OTHER SKILLSTECHNICAL AND OTHER SKILLS
• MS Office proficiency
• Aptitude and desire to learn advanced IP network services
• Implementation Process proficiency

Workplace type:

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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