Senior Specialist

2 weeks ago

Gurugram, India R1 RCM Full time
R1 RCM India is proud to be recognized amongst Top 50 of India’s Best Companies To Work For™ 2023 and Best in Healthcare sector by Great Place to Work® Institute.  We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.Role Name : Sr. Specialist HR (L&D)Reports into : Senior Program Manager – L&DManagement Level : 5ILocation: TikriShift : 11am – 8pmMode : HybridRole SummaryThis position is responsible for the design and development of L&D programs for the organization in India. It requires an individual who understands design, development, and facilitation principles, to ensure L&D needs of employees are effectively met, to enable achievement of Organizational objectives.Your day-to-day role will include:
  • Training Facilitation: Conduct behavioral/leadership trainings on multiple professional development and management topics.
  • Design and drive behavioral/soft skill development through holistic long-term learning interventions.
  • Program Management: Plan & execute delivery of training; (in-house or external); identify, evaluate, contract with external training agencies; set expectations and performance measures; plan and roll-out programs; analyze and effect needed corrective and preventive actions
  • Marketing and Communication to build awareness, at a pre and post program stage
  • Consult on and develop bespoke solutions for development needs of business functions.
  • Partner with global COE to ensure learning is delivered in a consistent manner firm wide.
  • Assess and drive post program impact, drive learning effectiveness
  • Stakeholder management with senior business leaders, as a lead learning partner.
  • Manage all vendor relationships for design and delivery of programs.
  • Leverage Workday Learning for design and development of programs
  • Content design using across mediums e.g. facilitated sessions, eLearning courses, videos content creation tools (optional)
Skills:
  • 4-8 years of work experience, with atleast 4 years in a COE role in HR L&D functions in Soft Skills/ Behavioral Programs, in conducting Training Needs Analysis, conceptualizing learning program design, program management .
  • Solid facilitation skills, with at least 3-4 years training delivery experience, including junior to mid level audiences
  • Certified on psychometric instruments and leadership assessment tools (good to have)
  • Solid content development & design skills (must have)
  • Strong vendor management experience (good to have)
  • Good exposure to Talent development, Be able to conceptualize and design programs basis different models like 70:20:10 (must have)
  • Exposure to best-in-class HR & learning management systems e.g. Workday (good to have)
  • Ability to originate ideas and take initiative to scope, design and customize solutions
  • Strong interpersonal skills to engage and influence stakeholders at different levels (must have)
  • Able to prioritize multiple projects and meet deadlines within a fast-paced environment.
  • Well-developed organizational and project management skills
  • Results-driven professional with high personal ownership and accountability
  • Proficient in Excel, Word and PowerPoint (must have)

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package.

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