Coordinator - Warehouse Operations - Bilaspur
1 month ago
JOB PURPOSE
Responsible for coordinating the daily warehouse activities for the assigned scope in a safe and efficient manner and the adoptionof technological deviceswhere necessary to aid in completing the responsibilities all customers' requirements are completed and meet their satisfaction level as per SLAs and KPIs.
RESPONSIBILITIES
Inventory Management
Maintain accurate inventory records using the company's inventory management system. Monitor stock levels,anticipate shortages and coordinate replenishment as needed. Collaborate with procurement team to ensuretimely reordering of products. Coordinate cargo or material-handling securityprocedures for hazardousgoods.Order Fulfilment
Coordinate the picking,packing and shippingof orders to ensure timelyand accurate deliveries. Address any discrepancies or issues relatedto order fulfilment and resolve them promptly. Implement quality controlmeasures to ensure products are properly packagedand labelled. Perform loading, unloading, arranging, moving consolidation and deconsolidation of cargo. For Coordinator/Senior Coordinator, liaise with CustomerService and Supportteams and provideprogress updates to customers; arrangement for inbound and outbound shipments; check and ensureproper documentations are in placedas per local regulatory requirements (. packing list, BOL .Quality Assurance
Inspect and validatestocks (SKUs, colour,size, quantity, against customers'orders. Generate supporting documentsfor non-compliance for follow-up actions.
Operational Compliance
Stakeholder Management
Collaborate with other departments/teams to complete day-to-day responsibilities as required. Communicate effectively to ensure smooth coordination of tasks and timely order processing.Insights and Reporting
Generate regular reportsand key performance metrics such as orderaccuracy, shipping timesetc. Monitor lapse in delivery servicesand highlight to Supervisor. Work closely with Supervisor to address performance and service gaps.EDUCATION
Post-Secondary Non-Tertiary Education
EXPERIENCE
Minimum 6 to 8 years of experience in logistics, warehousing, transportation, distribution or related fields.
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