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Content Specialist

2 months ago

Bengaluru, India Thoucentric Full time


JobSummary: The Content Specialist will be responsible for creatingmanaging and optimizing content to support the Digital ChangeManagement project. This includes developing engaging materialsthat communicate change initiatives updates and training resourcesto various stakeholders including the communication and regularupdates to leadership. The ideal candidate is a strategic thinkerwith exceptional writing skills and a deep understanding of digitaltransformationprocesses.

KeyResponsibilities:

ContentStrategy:
  • Identifykey messages and themes to effectively communicate changeinitiatives.

ContentCreation:

  • Createhighquality engaging content for various channels includingintranet email newsletters presentations social media and trainingmaterials.
  • Developand maintain a content calendar to ensure timely delivery ofcommunications.

ContentManagement:

  • Overseethe organization and maintenance of digital content ensuringconsistency andaccuracy.
  • Implementbest practices for content governance and versioncontrol.

ChangeCommunication:

  • Designand deliver communication plans that support change initiatives anddrive adoption of new digitalsystems.
  • Createuser guides FAQs and other resources to assist employees during thetransition.
  • StakeholderEngagement:
  • Collaboratewith project managers IT teams HR and other stakeholders to gatherinformation and insights for contentdevelopment.
  • Conductinterviews and meetings to understand the needs and concerns ofdifferent usergroups.


RequirementsQualifications:

  • Provenexperience in content creation management and strategydevelopment.
  • Excellentwriting video editing and proofreadingskills.
  • Proficiencyin using content management systems (CMS) and digitaltools.
  • Abilityto work collaboratively with crossfunctional teams and managemultiple projectssimultaneously.
  • Strongunderstanding of digital transformation and change managementprinciples.
  • Experiencein a similar role within a large organization or consultancy willbepreferred.
  • Familiaritywith graphic design and multimedia contentcreation.


Qualifications: Proven experience in content creation, management,and strategy development. Excellent writing, video editing, andproofreading skills. Proficiency in using content managementsystems (CMS) and digital tools. Ability to work collaborativelywith cross-functional teams and manage multiple projectssimultaneously. Strong understanding of digital transformation andchange management principles. Experience in a similar role within alarge organization or consultancy will be preferred. Familiaritywith graphic design and multimedia content creation.