Manager - Retail Store Operations
1 month ago
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.
Role
Store Manager
Job Level/ Designation
M1
Function / Department
Postpaid
Location
Gujarat
Job Purpose
Overall responsibility for activities at a VIL store spanning customer service, store-level sales and revenue targets across all products (postpaid, prepaid.)
Key Result Areas/Accountabilities
Sales acquisition Customer Service Store management People management Marketing Store profitability HSWCore Competencies, Knowledge, Experience
Good communication and convincing skills Customer handling Store handling Team handling skills Decision making and delivering resultsMust have technical / professional qualifications
GraduateYears of Experience
2-5 years on role experienceIndustries to look from
Telecom RetailDirect reports
All store staff
Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership
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