Staff Application Monitoring Engineer

3 weeks ago

Pune, India SailPoint Full time

At SailPoint, we understand that a fun-loving work environment can be highly motivating and productive. When smart people work on intriguing problems and they enjoy working together, great things get accomplished. With that philosophy, we’ve assembled the best identity team in the world that is passionate about the firm's mission.

SailPoint’s flagship product: IdentityNow is the industry’s first and only comprehensive identity governance product to be truly delivered as Software-as-a-Service (SaaS).

We are seeking a senior software engineer with a flair for programming in Java (and Go lang desired) –with a demonstrated history of learning, passionate about maintaining reliable, scalable, observable microservices for enterprise-grade, multi-tenant SaaS products. 

The position will be part of Identity Security Cloud group that develops governance features - Access Certifications, Access Request & Approvals, Password Management and Separation of Duties to connect and centrally control access to every application. We are re-architecting the IdentityNow product (while maintaining existing APIs and services); adopting diverse cloud-native technologies (persistence, messaging, analytical processing – to name a few) and enabling the product to scale seamlessly while providing a performant user experience. You’ll work with teams that are passionate about continuous improvement and agility in a fast-paced environment.

Responsibilities 

Drive the maintenance of efficient, maintainable, robust microservices to deliver medium-to-high complexity features. 

Set a high bar for code reviews and fortify the team’s coding/quality standards. 

Work in an agile environment, collaborate with peers on code reviews, testing and customer issues. 

Develop/adopt testing frameworks, test plans to improve code quality and continuous delivery. 

Continue to maintain the “We built it, we maintain it” SailPoint culture:

Participate in the product OnCall and TechOps process

Devise monitoring capabilities to analyze application behavior and performance

Develop dashboards, alerts, and logging for IDN services to proactively monitor, catch, and mitigate potential Staging/Prod impacting issues

Leverage training plans and service leads to quickly ramp-up on IDN product and technical knowledge.

As a member of a sustaining team, you will focus on handling customer issues and bug support.

Help self and the local members to develop product and technical expertise to become self-sufficient over time to own and maintain services.

Mentor junior members and guide them on technical solutions.

Requirements 

12-15 years of experience in an agile software development, infrastructure operations, and application management. 

9+ years of experience in maintaining server-side, object-oriented programming in Java, Spring Boot, and associated frameworks.

7+ years of experience in NOC or Engineering production operations supporting a highly available environment for SaaS software or cloud service provider.

Experience using cloud infrastructure environments, preferably AWS, and cloud-native technologies, preferably containerization technology and/or Kubernetes. 

Experience using monitoring, alerting, tracing, logging, and visualization tools like Prometheus, Grafana, Honeycomb, and Kibana

Experience using microservices in multi-tenant SaaS application. 

Experience using RESTful APIs for an API-first application architecture.

Experience using SQL/NoSQL, EKS, Kafka, Redis

Strong understanding of Linux and networking.

Experience working with remote teams (US time zones)

Strong interpersonal and communication skills 

Desired

Professional experience in implementation of event-driven architecture. 

Experience writing software applications in Go 

SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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