Consulting Engineer- Data Center

2 weeks ago

Bengaluru, India Cisco Full time

What You’ll Do

Validate technology design, software releases, new Cisco technology solutions for projects/accounts to accelerate customer outcomes  Build customer simulations in test labs to resolve/validate sophisticated problems& compatibility issues  Understanding of product level architecture. Ability to apply Cisco Networking Design standard methodologies in Validation Scenarios. Write effective test cases and /or scripts based on customer test environment and requirements. Raise defects, liaison with Dev engineers and drive issues resolution. Review test plans and design changes related to area of responsibility. Apply field concepts to system tests. Have a working knowledge of customer deployments and able to map it to the feature  Tackle complex, multi-functional issues that cross many technologies in Core and Edge networking Create traffic profiles with 3rd party test tools such as Ixia or Spirent. Create and deliver customer collateral, portals, documentation and knowledge transfer Align with and support company policies and processes and utilize relevant tools to efficiently execute the role and support Professional Services’ strategies and goals  Play the role of an individual contributor 

Decision Making / Impact

Decisions impact the quality, efficiency and effectiveness of own team and other teams whose work activities are closely related, including multi-functional teams  Ability to understand and communicate project scope and map it to customer business goals and objectives

Role and specific responsibilities

Work extensively with customers along with appropriate internal and external partner (e.g. Cisco account teams, partners) on the validation strategy /deployment/optimization of Cisco services and solutions Create, review and approve project work e.g. Detailed test plan (DTP), Joint Test plan on record (JTPOR), End of Test report(EOTR) etc. Identify avenues for automation ideation; automate test cases as per requirements and wherever we have identified opportunity, implement automation idea for delivery perfection and efficiency Proactively recognizes and flags problems; understands the impact and implication of the problem; works with others to resolve problem.  Able to learn new tech/products quickly, without the need for formal training, and becomes contributing member of new team in short amount of time Mentors junior team members Takes actions that go beyond job requirements in order to achieve goals/objectives.

Who You’ll Work With

·CX is a team of extraordinary technical guides whose #1 focus is to deliver premier customer experience. We help take on the toughest business challenges with network-centric solutions that accelerate customer and partner success and dedication. Our success is validated through extraordinary financial results, increasing customer satisfaction metrics, industry recognition, and employee satisfaction scores.

Who You Are

Expertise 

Typically requires BSc Computer Science or equivalent plus 6-8 years of relevant work experience. Advanced degree strongly preferred.  Knowledge of software programmability (Python/ansible/Rest APIs), automation, orchestration and/or virtualization is desired.  Demonstrable experience in Installation, Configuration and troubleshooting of Cisco Routers and switches. Expert & Professional level Cisco certifications like CCIE, CCNP are highly desired. Excellent written and verbal communication, interpersonal and presentation skills. Ability to function in ambiguous circumstances. Possesses customer consulting skills including ability to establish relationships with customers, engineers, managers level & above.  Strong understanding ,experience & expertise on minimum one technology areas mentioned below

ENT & Service Provider Technologies

Experience in product lines like ASR1K, ASR900,CRS,ISR1K, ISR4K, ASR9K, NCS500,NCS5500, NCS5700, 8000 series routers , Cat9K, Cat8K, Cat6K series switches Deep technical knowledge and understandings like BGP, OSPF, ISIS, IPv4/IPv6, MPLS, MPLS L2VPN and L3VPN, Multicast, Traffic engineering ,Security, QoS , HSRP, VRRP, VLAN, VTP, STP, RSTP, MSTP etc. Experience on wireless and security products & technologies is highly desired Experience on Cisco SDWAN & SDA technologies is preferred SP-Cloud Technologies Hands-On Experience in SP-Cloud Architectures such as Openstack, VNF’s, Network Services Orchestrator(NSO), Elastic Services Controller(ESC) Exposure to Micro services architecture  Experience in NetConf, Yang Modelling, Tail-f/NCS/NSO Hands-on experience with traffic generator tools like Spirent and Ixia is mandatory Ability to troubleshoot, own and resolve issues and problems during validation Proven ability to document appropriate technical information to serve as base for training, technical operations run books and knowledge objects.

Leadership / Autonomy 

Receives limited supervision. Resolves methods and procedures on new assignments. Provides guidance and mentoring to other engineers. Translates worldwide team goals into own work assignments.  Mentor and develop others. Involved in strategic projects with high visibility. The emphasis is on complexity, active participant/initiator and leader.  Takes ownership for team initiatives and then drives ongoing evaluation and success

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