Communication Manager

2 months ago

Pune, India METRO LOGISTICS Full time

Company Description

Metro Global Solution Center (MGSC) is internal solution partner for METRO, a € Billion international wholesaler with operations in 31 countries through 661 stores & a team of 93,000 people globally. Metro operates in a further 10 countries with its Food Service Distribution (FSD) business and it is thus active in a total of 34 countries.

MGSC, location wise is present in Pune (India), Düsseldorf (Germany) and Szczecin (Poland). We provide IT & Business operations support to 31 countries, speak 24+ languages and process over 18,000 transactions a day. We are setting tomorrow’s standards for customer focus, digital solutions, and sustainable business models. For over 10 years, we have been providing services and solutions from our two locations in Pune and Szczecin. This has allowed us to gain extensive experience in how we can best serve our internal customers with high quality and passion. We believe that we can add value, drive efficiency, and satisfy our customers.

Website:
Company Size: 600-650
Headquarters: Pune, Maharashtra, India
Type: Privately Held
Inception: 2011

Job Description

About Role...

A Leadership profile responsible for leading and delivering impactful message strategy projects for our customers. They will oversee a team, ensuring the final framework aligns with business objectives, meets project timelines, and delivers exceptional results. The Communications Manager will understand and analyze the key insights with a brand lens and ownership and have the ability to deliver on brand strategies, execute marketing and communication frameworks, and lead client analysis.
Applicants should be comfortable with formulating integrated communication and/or brand strategy; research around customers (business units, service company etc.), markets and competition; be able to derive insights from internal METRO research; articulate the communication and/or brand strategy, values, messaging and go-to-market plans. Be the owner of all the customer-related deliverables to drive the objectives of the mandate through communication and or brand strategy solutions.
The ideal candidate would have a passion for brand narratives and a drive to provide exceptional result-oriented solutions. We’re looking for a dedicated and result-centric Communications Manager to lead the message strategy portfolio for customers within the METRO-verse.

Desired values -
● Empathy: I am mindful of respecting different points of view to make a fair judgement of the situation and requirement of the outcomes for all the stakeholders (customers and organization).

● Integrity: I do what I commit; if I am unable to do, I proactively inform and realign.

● Ownership I take equal ownership of success and failure. I am driven by speed and ensure that results count.

● Growth mindset: I seek constant learning for self, the role, and the organization, and facilitate knowledge sharing with the team.

● Innovation: I try to find a better way of doing things that adds more value to my function and customer/organizational goals.

Job Responsibilities -
Message Strategy Development:
● Collaborate with internal teams and customers (internal METRO business units/service companies) to understand their brand, target audience, and messaging needs.
● Lead the development of comprehensive message strategy frameworks that drive brand awareness, engagement, and conversion.

Project Leadership:
● Conduct in-depth audience research and analysis to inform message development.
● Ensure that messaging aligns with overall brand strategy and business objectives.
● Lead message strategy projects from inception to completion, ensuring alignment with client goals and objectives.
● Manage project timelines, budgets, and resources to ensure successful delivery.
● Oversee team performance, providing guidance, direction, and feedback.
● Make critical decisions and resolve issues that arise during project execution.

Team Management:
● Lead and mentor a team of message strategists, providing guidance and support.
● Delegate tasks effectively and manage workload distribution.
● Foster a collaborative and productive team environment.

Client Relationship Management:
● Build and maintain strong relationships with clients, acting as a trusted consultant.
● Communicate effectively with clients, providing regular updates and addressing their needs.
● Proactively identify client opportunities and develop strategies to capitalize on them.

Qualifications

● Master's degree in marketing, communications, or a related field.
● 8+ years of experience in message strategy, integrated MarCom and brand development, or a related field
● Experience of working in the Corporate Communications team of a Shared Service Center will be an added advantage

Additional Information

Hard Skills:
● Ability to think critically and strategically about the customer’s market landscape.
● Formulate long-term plans aligning with business objectives
● In-depth knowledge of marketing principles and practices
● Strong analytical and problem-solving skills
● Understanding of various marketing channels and how they contribute to overall strategy
● Ability to convey complex ideas in a clear, concise, and compelling manner
● Proficiency in conducting market research to gather insights, analytical skills to interpret data and translate it into actionable strategies
● Understanding of marketing frameworks and ability to translate them into communication approaches
● Experience in developing comprehensive go-to-market plans
● Strong organizational skills to manage multiple projects simultaneously
● Be passionate about new tech in MarComs and should be able to adapt to the ever-changing landscape
● Experienced in Corporate Communication and related dynamics

Soft Skills:
● Solution-oriented and rational decision-maker.
● Disciplined with time and commitments
● Excellent communication and interpersonal skills
● Well-read with an interest and opinion on subjects
● Ability to network with people
● Ability to take and give feedback rationally
● Well-travelled and culturally exposed
● Ability to lead and motivate teams

  • Communications Manager

    2 weeks ago

    pune, India Watershed Organisation Trust (WOTR) Full time

    Role – Communications Manager - Watershed Organisation Trust (WOTR) About WOTR At WOTR, we are committed to tackling the key causes of rural poverty by rejuvenating ecosystems and building the community’s resilience to climate change by enhancing water availability, increasing land and agricultural productivity, diversifying livelihoods, empowering...

  • Communications Manager

    3 weeks ago

    pune, India Watershed Organisation Trust (WOTR) Full time

    Role – Communications Manager - Watershed Organisation Trust (WOTR) About WOTR At WOTR, we are committed to tackling the key causes of rural poverty by rejuvenating ecosystems and building the community’s resilience to climate change by enhancing water availability, increasing land and agricultural productivity, diversifying livelihoods, empowering...

  • Communications Manager

    2 weeks ago

    pune, India Watershed Organisation Trust (WOTR) Full time

    Role – Communications Manager - Watershed Organisation Trust (WOTR)About WOTRAt WOTR, we are committed to tackling the key causes of rural poverty by rejuvenating ecosystems and building the community’s resilience to climate change by enhancing water availability, increasing land and agricultural productivity, diversifying livelihoods, empowering women,...

  • Communications Manager

    3 weeks ago

    pune, India Watershed Organisation Trust (WOTR) Full time

    Role – Communications Manager - Watershed Organisation Trust (WOTR)About WOTRAt WOTR, we are committed to tackling the key causes of rural poverty by rejuvenating ecosystems and building the community’s resilience to climate change by enhancing water availability, increasing land and agricultural productivity, diversifying livelihoods, empowering women,...

  • Communications Manager

    2 weeks ago

    pune, India Watershed Organisation Trust (WOTR) Full time

    Role – Communications Manager - Watershed Organisation Trust (WOTR)About WOTRAt WOTR, we are committed to tackling the key causes of rural poverty by rejuvenating ecosystems and building the community’s resilience to climate change by enhancing water availability, increasing land and agricultural productivity, diversifying livelihoods, empowering women,...

  • Communications manager

    3 weeks ago

    Pune, India Watershed Organisation Trust Full time

    Role – Communications Manager - Watershed Organisation Trust (WOTR)About WOTRAt WOTR, we are committed to tackling the key causes of rural poverty by rejuvenating ecosystems and building the community’s resilience to climate change by enhancing water availability, increasing land and agricultural productivity, diversifying livelihoods, empowering women,...

  • Communications Manager

    3 weeks ago

    Pune, India Watershed Organisation Trust (WOTR) Full time

    Role – Communications Manager - Watershed Organisation Trust (WOTR)About WOTRAt WOTR, we are committed to tackling the key causes of rural poverty by rejuvenating ecosystems and building the community’s resilience to climate change by enhancing water availability, increasing land and agricultural productivity, diversifying livelihoods, empowering women,...

  • Communications Manager

    2 weeks ago

    pune, India Watershed Organisation Trust (WOTR) Full time

    Role – Communications Manager - Watershed Organisation Trust (WOTR) About WOTR At WOTR, we are committed to tackling the key causes of rural poverty by rejuvenating ecosystems and building the community’s resilience to climate change by enhancing water availability, increasing land and agricultural productivity, diversifying livelihoods, empowering...

  • Communications Manager

    3 weeks ago

    Pune, India Watershed Organisation Trust (WOTR) Full time

    Role – Communications Manager - Watershed Organisation Trust (WOTR) About WOTR At WOTR, we are committed to tackling the key causes of rural poverty by rejuvenating ecosystems and building the community’s resilience to climate change by enhancing water availability, increasing land and agricultural productivity, diversifying livelihoods,...

  • Communications Manager

    3 weeks ago

    Pune, India Watershed Organisation Trust (WOTR) Full time

    Role – Communications Manager - Watershed Organisation Trust (WOTR) About WOTR At WOTR, we are committed to tackling the key causes of rural poverty by rejuvenating ecosystems and building the community’s resilience to climate change by enhancing water availability, increasing land and agricultural productivity, diversifying livelihoods, empowering...

  • Communications Manager

    3 weeks ago

    Pune, India Watershed Organisation Trust (WOTR) Full time

    Role – Communications Manager - Watershed Organisation Trust (WOTR)About WOTRAt WOTR, we are committed to tackling the key causes of rural poverty by rejuvenating ecosystems and building the community’s resilience to climate change by enhancing water availability, increasing land and agricultural productivity, diversifying livelihoods, empowering women,...

  • Community Manager

    1 week ago

    Pune, India Global Games Show Full time

    Position OverviewWe are seeking an enthusiastic and engaging Community Manager to join our team. The ideal candidate will be responsible for building, growing, and managing our online and offline communities, fostering meaningful relationships with our audience, and driving engagement to enhance brand loyalty.Key ResponsibilitiesCommunity Engagement:...

  • Community Manager

    1 week ago

    Pune, India Global Games Show Full time

    Position Overview We are seeking an enthusiastic and engaging Community Manager to join our team. The ideal candidate will be responsible for building, growing, and managing our online and offline communities, fostering meaningful relationships with our audience, and driving engagement to enhance brand loyalty. Key Responsibilities Community Engagement: ...

  • Community Services Manager

    1 month ago

    pune, India Planet Smart City Full time

    Hello,Planet smart city having opening for position of Community Services Manager / Digital Community Manager for Pune Location. If you are interested, kindly fill up below details:How many years of total work experience do you have, and in what roles?How many years have you worked specifically as a Digital Community Manager or in a related role (e.g.,...

  • Community Services Manager

    1 month ago

    Pune, India Planet Smart City Full time

    Hello, Planet smart city having opening for position of Community Services Manager / Digital Community Manager for Pune Location. If you are interested, kindly fill up below details: How many years of total work experience do you have, and in what roles? How many years have you worked specifically as a Digital Community Manager or in a related role...

  • Community Services Manager

    4 weeks ago

    Pune, India Planet Smart City Full time

    Hello,Planet smart city having opening for position ofCommunity Services Manager / Digital Community Managerfor Pune Location. If you are interested, kindly fill up below details:How many years of total work experience do you have, and in what roles?How many years have you worked specifically as a Digital Community Manager or in a related role (e.g., social...

  • Web3 community manager

    4 days ago

    Pune, India Global Games Show Full time

    Position OverviewWe are seeking a passionate and dynamic Web3 Community Manager to lead and grow our decentralized community. As a Web3 Community Manager, you will be the bridge between the project and its audience, fostering engagement, building trust, and driving conversations around blockchain, cryptocurrency, and decentralized technologies. Your role...

  • Community Services Manager

    2 weeks ago

    Pune, India Planet Smart City Full time

    Hello,Planet smart city having opening for position of Community Services Manager / Digital Community Manager for Pune Location. If you are interested, kindly fill up below details:How many years of total work experience do you have, and in what roles?How many years have you worked specifically as a Digital Community Manager or in a related role (e.g.,...

  • Marketing & Communications Manager

    6 months ago

    Pune, India Hyatt Corporation Full time

    Marketing & Communications Manager Hyatt Place Hyatt Pune IN - MH - PuneAdministrationEntry Level ManagerFull-timeReq ID: PUN001223Worldwide Summary You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations....

  • Web3 Community Manager

    1 week ago

    Pune, India Global Games Show Full time

    Position OverviewWe are seeking a passionate and dynamic Web3 Community Manager to lead and grow our decentralized community. As a Web3 Community Manager, you will be the bridge between the project and its audience, fostering engagement, building trust, and driving conversations around blockchain, cryptocurrency, and decentralized technologies. Your role...