Technical Author

2 months ago

Mumbai, India KAL Full time

Job summary

Based in one of our vibrant offices in the heart of Chennai or Mumbai, you will produce and maintain internal and external user documentation including user guides, installation manuals and release notes, marketing materials, website, and intranet content, whilst working alongside KAL team members in our international offices.

Skills and experience required

Degree in a relevant discipline combined with strong writing skills in English 2+ years of writing experience, preferably in a development environment or graduate with evidence of writing experience e.g. thesis Ability to explain complex concepts in clear and concise English A thorough knowledge of MS Office is essential; knowledge of MS SharePoint, Visual Studio, Visio/Figma, Adobe products, etc. would be an advantage Excellent communication and organisational skills, with the ability to gather technical information from developers, existing documents and from using the product Software engineering or QA background or degree preferable Ability to take responsibility for tasks and communicate well within a remote team Must currently have the legal right to work in the KAL office for which you are applying

Core responsibilities

Editing and proofreading user guides, training material, online content, and release notes. Writing new content under supervision for addition to the user guides etc. Content development and maintenance of the company website and intranet. Identifying and implementing potential improvements to texts in response to feedback. Liaising with other technical authors to maintain house style and methodology. Production of marketing materials including product videos, graphic editing. Developing support and training materials including videos.

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