Billing Specialist

1 month ago

Mumbai, India HRS Group Full time

HRS AS A COMPANY

HRS, a pioneer in business travel, aims to elevate every stay through innovative technology. With over years of experience, their digital platform, driven by ProcureTech, TravelTech, and FinTech, transforms how companies and travelers Stay, Work, and Pay. 
ProcureTech digitally revolutionizes lodging procurement, connecting corporations and suppliers in a cutting-edge ecosystem. This enables seamless efficiency and automation, surpassing travelers' expectations. 
TravelTech redefines the online lodging experience, offering personalized content from selection to check-in, ensuring an unparalleled journey for corporate travelers. 
In FinTech, HRS introduces advancements like mobile banking and digital payments, turning corporate back offices into touchless lodging enablers, eliminating legacy cost barriers. The innovative 2-click book-to-pay feature streamlines interactions for travelers and hoteliers. 
Combining these technology propositions, HRS unlocks exponential catalyst effects. Their data-driven focus delivers value-added services and high-return network effects, creating substantial customer value. 
HRS's exponential growth since 2 serves over % of the global Fortune and leading hotel chains. 
Join HRS to shape the future of business travel, empowered by a culture of growth and setting new industry standards worldwide.

POSITION

We are seeking a skilled Billing Issue Resolution Specialist (all genders) to join our team, focusing on addressing customer claims and resolving billing disputes. In this role, your expertise in efficient invoicing processes and your dedication to customer satisfaction will be pivotal in ensuring accurate billing and maintaining strong client relationships.

CHALLENGE

FOR THIS EXCITING MISSION YOU ARE EQUIPPED WITH...

Experience: 
• Bachelor's degree in Finance, Business Administration, or a related field
• Experience as a Billing Specialist (in a related field), with a strong focus on customer claims and issue resolution
Domain Expertise:
• Proficiency in SAP BRIM beneficial/Experience in SAP/Navision beneficial
• Demonstrated ability to analyze complex billing data, identify patterns, and develop strategic solutions for long-term issue resolution
• Advanced proficiency in Microsoft Office suite, particularly Excel
Problem-Solving and Creativity: 
• Strong problem-solving skills and attention to detail
Personal Attributes:
• Customer-oriented mindset with exceptional interpersonal and communication skills
• Proven ability to collaborate effectively with cross-functional teams and stakeholders
• Strong organizational skills and the ability to manage multiple tasks and priorities simultaneously
Language Skills: 
• Fluent in English, with excellent written and verbal communication skills

PERSPECTIVE

Access to a global network of a globally united and mutually responsible “Tribe of Intrapreneurs” that is passionately dedicated to renew the travel industry and while doing so reinvent the ways how businesses stay, work and pay.

Our entrepreneurial driven environment of full ownership and execution focus offers you the playground to contribute to a greater mission, while growing personally and professionally throughout this unique journey. You will continuously learn from a radical culture of retrospectives and continuous improvement and actively contribute to making business life better, smarter and more sustainable.

LOCATION, MOBILITY, INCENTIVE

The attractive remuneration is in line with the market and, in addition to a fixed monthly salary, all necessary work equipment and mobility, will also include an annual or multi-year bonus.

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