Senior Principal Consultant

2 months ago

Hyderabad, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Senior Principal Consultant - Kore AI Solution Architect

As a Kore.AI Developer at Genpact, you will play a crucial role in designing, developing, and maintaining intelligent chatbots and virtual assistants powered by KoreAI. You will work closely with our cross-functional teams to understand business requirements and implement conversational solutions that enhance user experience.

Responsibilities

Solutioning and implementation experience of medium to large projects on the kore.ai platform.

Collaborate with stakeholders to gather requirements and understand business objectives.

Design and develop intelligent chatbots and virtual assistants using Kore.AI platform.

Implement natural language processing (NLP) and machine learning algorithms to enhance conversational capabilities.

Integrate chatbots with various enterprise systems and third-party APIs.

Ensure the performance, security, and scalability of Kore.AI solutions.

Collaborate with UX/UI designers to create a seamless and intuitive user experience.

Stay updated on the latest trends and technologies in conversational AI.

Proven experience as a Kore.AI Developer or similar role.

Solid understanding of natural language processing and machine learning concepts.

Proficiency in programming languages such as Python, Java, or Node.js.

Experience in integrating chatbots with enterprise systems and third-party APIs.

Familiarity with cloud platforms such as AWS, Azure, or Google Cloud.

Integration experience in WebServices using REST, SOAP.

Qualifications we seek in you

Minimum Qualifications / Skills

Bachelor’s or master’s degree in computer science, Engineering, or a related field.

Preferred Qualifications/ Skills

Kore.AI certification is a plus.

Experience with other conversational AI platforms is a bonus.

Strong application development experience ideally with any of the following: Java, Java Script, Node.Js, Python, .NET etc.

Kore.ai Knowledge along with AI, NLP, ML, Chat bots implementation experience

Experience in WebServices using REST, SOAP.

UI-side development experience in any one of the technologies Java Script /Python / React. JS/Node JS

Exposure to any of the cloud platforms like AWS/GCP/Azure.

Exposure to NLP & ML

Knowledge on various Auth process, Node JS is an added advantage

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