Customer Service Consultant

4 weeks ago


Ludhiana, India TalentShape Full time

Job description -Position : Customer Service Associate (Only Males)


Experience Fresher can apply


Salary 15k 18k + Overtime


Candidates required with good communication & convincing skills in English & knowledge of E-mail & MS-Excel.


Responsibilities


* Contact potential or existing customers to inform them about a product or service using scripts.


* Answer questions about products or the company


* Ask questions to understand customer requirements and close sales


* Direct prospects to the field sales team when needed


* Enter and update customer information in the database


* Take and process orders in an accurate manner


* Handle grievances to preserve the companys reputation


* Keep records of calls and sales and note useful information


  • Location -Ludhiana ,Panjab


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