Account Manager

1 month ago


Faridabad, India infinity advertising services Full time
Responsibilities:
  1. ClientRelationshipManagement:
  • Cultivateand maintain strong relationships with existingclients.
  • Act as the primary point of contactfor client inquiries ensuring prompt and effectivecommunication.
  1. AccountGrowth:
  • Identifyopportunities for account growth and upselling ofservices.
  • Collaborate with the sales team todevelop strategies for expanding clientaccounts.
  1. StrategicPlanning:
  • Developand implement strategic account plans aligned with clientobjectives and company goals.
  • Provide insightsand recommendations to clients to enhance their businessoutcomes.
  1. ProjectOversight:
  • Overseethe successful execution of projects ensuring they align withclient expectations and objectives.
  • Collaboratewith internal teams to deliver highquality and timely projectdeliverables.
  1. TeamLeadership:
  • Leadand mentor account management teams.
  • Foster acollaborative and highperformance culture within the accountmanagementdepartment.
  1. FinancialManagement:
  • Manageaccount budgets ensuring profitability andcosteffectiveness.
  • Monitor financialperformance against targets and implement corrective measures whennecessary.
  1. ClientSatisfaction:
  • Conductregular client satisfaction assessments and implement improvementsbased on feedback.
  • Address and resolve clientissues in a timely and effectivemanner.
  1. MarketResearch:
  • Stayinformed about industry trends and marketchanges.
  • Provide clients with relevant insightsand recommendations based on marketintelligence.
Qualifications:
  1. Bachelors degree in Business Marketing or a relatedfield.
  2. Proven experience in account managementor client servicing roles with a minimum of 45 years in a similarposition.
  3. Strong understanding of client needsand the ability to translate them into actionablestrategies.
  4. Excellent communication andpresentation skills.
  5. Strategic thinker with atrack record of developing and implementing successful accountplans.
  6. Leadership and team managementexperience.
  7. Financial acumen with the abilityto manage budgets effectively.
  8. Resultsorientedwith a focus on client satisfaction and accountgrowth.

accountmanagement,communication,management,clientaccounts


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