Revenue Assurance Lead
4 weeks ago
A Collections and Credit ControlManager in the telecom industry plays a critical role in ensuringthe financial health of the company by managing receivablesminimizing bad debt exposure and optimizing cash flow.
DevelopingCredit Policies: The manager is responsible fordeveloping and refining credit policies and procedures to ensurethey align with the companys financial objectives and risktolerance. This includes establishing criteria for customercreditworthiness assessment setting credit limits and definingpaymentterms.
CreditAssessment and Approval: They oversee the creditassessment process which involves analyzing credit reports paymenthistories financial statements and other relevant data to evaluatethe creditworthiness of new and existing customers. Based on theirassessment they approve or decline credit applications anddetermine appropriate creditlimits.
MonitoringReceivables: The manager monitors accounts receivableaging reports to track outstanding balances and identify delinquentaccounts. They analyze trends identify potential risks and takeproactive measures to address overdue payments and minimize baddebtexposure.
CollectionsStrategy: They develop and implement collectionsstrategies to optimize cash flow and reduce bad debt losses. Thisincludes establishing communication protocols escalation proceduresand automated workflows for contacting delinquent customers issuingreminders and negotiating paymentarrangements.
CustomerCommunication: The manager oversees communication withcustomers regarding payment reminders account inquiries andresolution of billing disputes. They ensure that communication isprofessional courteous and compliant with regulatoryrequirements.
DisputeResolution: They handle escalated billing disputes andcustomer complaints related to billing errors service interruptionsor payment issues. They work closely with internal departments suchas customer service billing and sales to resolve disputes promptlyand maintain customersatisfaction.
Reportingand Analysis: They generate reports and provide analysison key performance metrics such as days sales outstanding (DSO) baddebt reserves aging receivables and collections effectiveness. Theyuse this data to identify trends evaluate the effectiveness ofcollections strategies and make recommendations for processimprovements.
Requirements
Graduateswith at least 8 years of experience in revenue assurance collectionand credit control activities. Proven experience as a CollectionManager or similar role and knowledge of billing procedures andvarious collectiontechniques.
BenefitsIndustrialstandards
Graduates, preferably MBAs, with a minimum of 3 years of relevantexperience in B2B Sales, Key Account Management, or EnterpriseBusiness. Must possess excellent verbal and written communicationskills and the ability to cultivate relationships with enterpriseclients. (Candidates with higher experience will be considered forsuitable roles)
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Revenue Assurance Lead
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kochi, India Ontrack HR Services Pvt LTD Full timeA Collections and Credit Control Manager in the telecom industry plays a critical role in ensuring the financial health of the company by managing receivables, minimizing bad debt exposure, and optimizing cash flow. Developing Credit Policies : The manager is responsible for developing and refining credit policies and procedures to ensure they align with...
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Revenue Assurance Lead
4 weeks ago
Kochi, India Ontrack HR Services Pvt LTD Full timeA Collections and Credit Control Manager in the telecom industry plays a critical role in ensuring the financial health of the company by managing receivables, minimizing bad debt exposure, and optimizing cash flow. Developing Credit Policies: The manager is responsible for developing and refining credit policies and procedures to ensure they align with the...
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Kochi, India Ontrack HR Services Pvt LTD Full timeJob DescriptionA Collections and Credit Control Manager in the telecom industry plays a critical role in ensuring the financial health of the company by managing receivables, minimizing bad debt exposure, and optimizing cash flow. Developing Credit Policies: The manager is responsible for developing and refining credit policies and procedures to ensure they...
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