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Senior Trainer – Talent Development

7 months ago

Chennai, India Access Healthcare Services Full time

The Senior Trainer for Talent Development is responsible for conducting in-house supervisory, frontline staff training programs and facilitating the new hire induction for Chennai. If you are ready to make an impact and help shape the next generation of Healthcare RCM professionals, apply now

Job Location: Chennai, India KEY RESPONSIBILITIES

  • Train and certify first time supervisors for their role

  • Facilitate soft skill programs for the frontline staff

  • Conduct new hire induction sessions for new joiners as per business requirements

  • Train and coach in both a classroom and virtual environment

  • Prepare and report necessary training reports to the training manager

  • Create and update relevant training modules

JOB REQUIREMENTS

  • Relationship Management and facilitation Skills

  • Knowledge on feedback and coaching methodologies

  • Excellent Verbal and Written Communication

  • Excel and PowerPoint knowledge for reporting & data analysis

QUALIFICATIONS

  • Any graduate with minimum 5 years of experience in international BPO companies is preferred

  • At least 2 years of experience in Talent Development

  • Should have conducted 300+ hours of training each year for the past 2 years

  • Adept in conducting at least 6 soft skills programs immediately

  • Experience in working in a cross-functional workplace

  • Recognized certifications on Talent Development, Instructional Design or Diploma in Training will be an added advantage