Customer Service Agent
1 month ago
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
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Customer Service Executive
7 days ago
Mumbai, India Talent Corner HR Service Ltd Full timeWe have following opening with a logistic company located at Sion, Mumbai. Designation **:Customer Service Executive (Female only)** Qualification : Graduation Experience : 5-8 years Location : Mumbai, Sion East Reporting to : MD Industry: Custom House Agent Age Limit: 25 to 30 years **Job Description**: 1. Knowledge about customs procedures and Exim...
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Air Customer Service
1 month ago
Mumbai, India Real Resource HR Services Full timeKnowledge of the international freight forwarding industry Responsible for handling Air Freight & Customs clearance operations Arrange Delivery orders, file HAWV manifest, clearance, and Invoice Responsible for coordinating with the agent, shipping line, airlines, IATA agent, and other vendors #shipping#airfreight update daily reports to...
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Customer Service Escalation Associate
1 month ago
Mumbai, India Air India Full timeJob Title Subject Matter Expert-Loyalty CS Team Reporting to Lead - Customer Service -Loyalty Location Air India Headquarters, Gurugram, Mumbai Bangalore Air India's loyalty program is undergoing a transformation. As Air India evolves into a global competitor, we are seeking a Subject Matter Expert for our CS team. **Key Accountabilities -...
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Customer Service
4 weeks ago
Mumbai, India Sinokor India Pvt. Ltd. Full time**Company: Sinokor India Pvt. Ltd.** **Job Type: Customer Service** **Location: Mumbai** **Experience: Minimum 5 Years** **Customer Service - Export** - Updating booking in the system & quotations - Sending onboard confirmations - Sending Vessel Schedule to customer - Responsible for Vessel planning on daily basic - Responsible for various report...
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Executive Customer Service
4 weeks ago
Mumbai, India Carestream Health Full time**Date**:Apr 20, 2023 **Location**: Mumbai, IN **Company**:Carestream Health **Position Objective**: The Customer care dispatch CCD agent has a fundamental role in providing support 24 hours a day 7 days a week, creating service calls and/or redirecting customer calls to a specialized support group and/or to our field engineers to provide immediate...
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Executive Customer Service
4 weeks ago
Mumbai, India Carestream Health Full time**Date**:Apr 20, 2023 **Location**: Mumbai, IN **Company**:Carestream Health **Position Summary**: TThe Customer care dispatch CCD agent has a fundamental role in providing support 24 hours a day 7 days a week, creating service calls and/or redirecting customer calls to a specialized support group and/or to our field engineers to provide immediate...
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Reservations Agent
4 weeks ago
Mumbai, India Zuper Hotels & Resorts Full timeWe are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. To be successful as a Reservation Agent you must be able to work with mínimal supervision and...
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Customer Service Agent
1 week ago
Mumbai, India KAIZEN Asset Management Services Full time**Mission & Summary**: Execute and lead a culture of service excellence at KAIZEN statements, receipts, etc. are completed on time. **Responsibilities**: Figuring out the cause of the problem and the solution for it Providing accurate information using the right tools Manage Customers’ inquiries Project Collections Occupants Relationship &...
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Customer Service
2 weeks ago
Mumbai, India Modera Freight Services Full timeResponsible for coordinating with agent, , airlines, IATA agent, other vendors Arrange Delivery order, file HAWB manifest, clearance, Invoice Offering excellent Service to Customer Update daily reports to management. Handle customer queries and resolve for high level services. Skills required Good communication skills English is must Microsoft tools...
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Reservations Agent
1 month ago
Mumbai, Maharashtra, India Zuper Hotels & Resorts Full timeWe are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. To be successful as a Reservation Agent you must be able to work with mínimal supervision and...
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Customer Service Agent
1 week ago
Mumbai, India Vibrantzz management services Full timeGreetings from Vibrantzz Management Services. We at Vibrantzz Management Services are International Voice Process. Profile - Customer Service Executive. Shift timings - US shift (5days working and any 2 week off). Qualifications - HSC and Graduate Freshers can apply. Salary - Range from 15k to 40k. Additional Benefits - Good incentive structure, Shift...
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Customer Service Agent
4 weeks ago
Navi Mumbai, India MyGlit Full time**Role**:Associate/Sr. Associate -(NonTechnical) **Timings**:Night Shift (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Work Mode**:NA Key Skills: Customer Relations Customer Service Customer Engagement Customer Care customer success customer supportProcess : AR...
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Customer Retention Agent
4 weeks ago
Mumbai, India Supportstraw Full time**JOB SUMMARY** We are seeking a motivated and enthusiastic Customer Retention Agent who will be responsible for proactively reaching out to the customers who have abandoned their online shopping carts, with the goal of encouraging them to complete their purchase. This role involves using excellent communication and persuasive skills to engage customers,...
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Customer Service Agent
7 days ago
Mumbai, India Get jobs India Full timeLocation - Malad Graduate fresher/experienced in customer service. Excellent English Communication Required. Salary for graduate fresher - 24k inhand Salary for experience (minimum 6 months with documents) - 28k inhand Plus upto 40k in incentives on top of your salary (Varies on your performance) Timing - Rotational US shifts from 5:30 pm to 10:30 am...
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Customer Service Agent
1 month ago
Mumbai, India Vibrantzz management services Full timeWe at Vibrantzz Management Services are hiring for International Voice and Chat process. Location - Mumbai and Airoli. Profile - Customer Service Executive Shift timings - Pure US and UK shift (5days working and any 2week off) Qualifications - HSC and Graduate Freshers can apply. Salary - Range from 10.5k to 30k. Max Bandwidth to those with...
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Customer Service Executive
4 weeks ago
Navi Mumbai, India Career Choice Solution Full timeCoordination with CustomersOverseas Agents/ Shipping Lines / Airlines / IATA Agents / Tele-calling for new sales development. **Job Types**: Full-time, Permanent **Salary**: ₹25,000.00 per month Ability to commute/relocate: - Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher...
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Customer Service Agent
1 month ago
mumbai, India Univertec solutions Full timeFix Salary- 1.80L to 3.5L (PA)Need to Immediate joinExcellent Communication Skills English / Hindi or any other languageCandidates with any tele sales / Customer Service Can applyLocation - BhandupInterested Candidates Can Contact HR Deepa - or share CV on same number.You can also refer to any of your friends who needs this job.
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Customer Service manager_le15
1 month ago
mumbai, India Paradise Placement Consultancy Full timeResponsibilities Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and standards Keep accurate records and document...
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Customer Service
6 days ago
Mumbai, India UpMan Placements Full timeJob Location - Mumbai - Experience (in Years) - 3 - 6 - Job Type - Full Time **Job Description**: Core Purpose of the Role: - Handling investor / customer related queries / complaints - Managing RTA including call centre, Banking, AMC branches customer service personnel - Monitoring Service Level Agreement (SLA) of RTA including call centre, Banks -...
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Customer Service
4 weeks ago
Mumbai, Maharashtra, India Pentagon International Freight Solutions Pvt. Ltd. Full time1. Help manage current Client accounts. 2. Deal with a high volume of inbound and outbound phone calls. 3. Maintain relationships with agents, carriers, liners and customers. 4. Provide exceptional customer service to customers and carriers. 5. Solve customer and carrier problems and help resolve issues. 6. Provide shipment quotes for customers and set up...