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Helpdesk Senior Associate
3 weeks ago
Roles and Responsibilities: - Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. - Activities include recognition, research, isolation, resolution & follow up steps. - Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. - Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. - Sound knowledge of ITIL best practices around Incident & Request Management procedures Qualifications - Helpdesk Senior Associate at Grade-5 position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical degree preferred - Good communication skills with 1 year of international calling experience - Good comprehension & writing skills - Must possess excellent customer handling skills - Should be comfortable working in rotational shift with 24x7 support window
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Helpdesk Senior Associate
4 weeks ago
Bengaluru, Karnataka, India timesjobs Full timeHelpdesk Senior AssociateDate: May 24, 2024Location: Bengaluru, KA, INCompany: NTT DATA ServicesProvide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.Typically, the associate level participates in a supportive role by acting as a liaison between customers &...
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Helpdesk Senior Associate
4 days ago
Bengaluru, Karnataka, India timesjobs Full timeHelpdesk Senior AssociateDate: May 24, 2024Location: Bengaluru, KA, INCompany: NTT DATA ServicesProvide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.Typically, the associate level participates in a supportive role by acting as a liaison between customers &...
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Helpdesk Senior Associate
3 weeks ago
Bengaluru, Karnataka, India timesjobs Full timeHelpdesk Senior AssociateDate: May 24, 2024Location: Bengaluru, KA, INCompany: NTT DATA ServicesProvide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.Typically, the associate level participates in a supportive role by acting as a liaison between customers &...
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Helpdesk Senior Associate
4 weeks ago
Bengaluru/ Bangalore, India timesjobs Full timeHelpdesk Senior AssociateDate: May 24, 2024Location: Bengaluru, KA, INCompany: NTT DATA ServicesProvide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.Typically, the associate level participates in a supportive role by acting as a liaison between customers &...
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Helpdesk Senior Associate
3 weeks ago
Bengaluru/ Bangalore, India timesjobs Full timeHelpdesk Senior AssociateDate: May 24, 2024Location: Bengaluru, KA, INCompany: NTT DATA ServicesProvide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.Typically, the associate level participates in a supportive role by acting as a liaison between customers &...
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Helpdesk Associate
7 days ago
Bengaluru, India NTT DATA Full timeNTT DATA, Inc. currently seeks a "Helpdesk Associate" to join our team in "Warsaw, Poland." **Job Role** **Domain** **Years of Experience** Helpdesk Associate - Service Desk Global End User Services **Requirements**: - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. - Good communication skills with 6+ months of...
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Helpdesk Associate
5 days ago
Bengaluru, India Hashmap Full timeNTT DATA, Inc. currently seeks a “Helpdesk Associate” to join our team in “Warsaw, Poland.” **Job Role **Domain **Job Description **Years of Experience Helpdesk Associate - Service Desk Global End User Services **Requirements**: - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. - Good communication skills with 6+...
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Helpdesk Associate
4 days ago
Bengaluru, India NTT DATA Full timeNTT DATA, Inc. currently seeks a "Helpdesk Associate" to join our team in "Warsaw, Poland." **Job Role** **Domain** **Years of Experience** Helpdesk Associate - Service Desk Global End User Services **Requirements**: - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. - Good communication skills with 6+ months of...
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Helpdesk Associate
2 months ago
Bengaluru, India NTT DATA Full timeSound knowledge of ITIL best practices around Incident & Request Management procedures Qualifications - Helpdesk Senior Associate at Grade-5 position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical degree preferred - Good communication skills with 1 year of international calling experience - Good comprehension & writing skills - Must...
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Helpdesk Associate
2 weeks ago
Bengaluru, India NTT DATA Full timeSound knowledge of ITIL best practices around Incident & Request Management procedures Qualifications - Helpdesk Senior Associate at Grade-5 position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical degree preferred - Good communication skills with 1 year of international calling experience - Good comprehension & writing skills - Must...
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Helpdesk Associate
7 days ago
Bengaluru, India NTT Data Services Full timeNTT DATA, Inc. currently seeks a “Helpdesk Associate” to join our team in “Warsaw, Poland.” **Job Role** **Domain** **Job Description **Years of Experience** Helpdesk Associate - Service Desk - Global End User Services**Requirements**: - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. - Good communication skills with...
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Helpdesk Senior Associate
4 days ago
Bengaluru, Karnataka, India NTT DATA Services Full timeRoles and Responsibilities:Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between...
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Helpdesk Associate
2 months ago
Bengaluru, India NTT DATA Full time**Position's Overview** At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally...
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Helpdesk Associate
4 days ago
Bengaluru, Karnataka, India Hashmap Full timeNTT DATA, Inc. currently seeks a "Helpdesk Associate" to join our team in "Warsaw, Poland."**Job Role**Domain**Job Description**Years of ExperienceHelpdesk Associate - Service DeskGlobal End User ServicesRequirements: Helpdesk Associate at Grade4 position in Service Desk Must be a Graduate. Good communication skills with 6+ months of international calling...
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Helpdesk Associate
6 days ago
Bengaluru, India NTT DATA Full time**Position's Overview** At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally...
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Helpdesk Associate
6 days ago
Bengaluru, India Hashmap Full time**Position's Overview At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally...
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Helpdesk Senior Associate
3 weeks ago
Bengaluru, Karnataka, India timesjobs Full timeHelpdesk Senior AssociateDate: May 31, 2024Location: Bangalore, KA, INCompany: NTT DATA ServicesReq ID: 283126NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Senior...
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Helpdesk Senior Associate
4 days ago
Bengaluru, Karnataka, India timesjobs Full timeHelpdesk Senior AssociateDate: May 31, 2024Location: Bangalore, KA, INCompany: NTT DATA ServicesReq ID: 283126NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Senior...
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Helpdesk Senior Associate
3 weeks ago
Bengaluru, Karnataka, India timesjobs Full timeHelpdesk Senior AssociateDate: May 31, 2024Location: Bangalore, KA, INCompany: NTT DATA ServicesReq ID: 283126NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Senior...
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Helpdesk Senior Associate
3 weeks ago
Bengaluru/ Bangalore, India timesjobs Full timeHelpdesk Senior AssociateDate: May 31, 2024Location: Bangalore, KA, INCompany: NTT DATA ServicesReq ID: 283126NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Senior...