Senior Systems Operations Engineer

3 weeks ago

Bengaluru, India WELLS FARGO BANK Full time
About this role:

Wells Fargo is seeking for Senior Systems Operations Engineer.

In this role, you will:
  • Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
  • Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
  • Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
  • Work with vendors and other technical personnel for problem resolution
  • Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
  • Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
  • Engage with App teams to procure patching/remediation implementation window.
  • Schedule changes for implementing the compliance requirements (patching, remediation, and certificate renewals).
  • Track and report progress to appropriate stakeholders.
  • Engage with Governance teams to improve the compliance processes.
  • Incident & Problem management, RCA, Preventive Action Coordination & ECM Compliance activities.
Required Qualifications:
  • At least 6 years hands on Middleware Administration (WebLogic, Tomcat, WebSphere, JBoss) (Patching, Installation, Configuring, Deploy, Maintenance and Troubleshooting/Build) on Windows/Linux Environment.
  • Hands on Administration of IIS/Apache Webserver (Patching, Installation, Configuring, Deploy, Maintenance and Troubleshooting/Build) on Windows/Linux Environment.
  • Good Understanding on UCD, Ansible automation tool.
  • Understanding in Java/J2EE platforms (to handle admin tasks).
  • Should have good analytical/troubleshooting skills.
  • Hands on experience on SSL certificate management using Venafi.
  • Hands on experience on AppDynamics, Grafana, and Splunk.
  • Experience in automating administration tasks using scripting.
  • Knowledge on any of the shell/python scripting language.
Desired Qualifications:
  • Excellent verbal, written, and interpersonal communication skills.
  • Strong organizational, multi-tasking, and prioritizing skills.
  • Ability to take initiative and work independently with minimal supervision.
  • Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important.
  • Strong attention to detail and accuracy skills.
  • Understanding of SDLC, ITIL methodology and life cycle management.
  • Experience using ITSM Service Now application.
  • Microsoft Excel spreadsheets experience importing, exporting, and manipulating data using pivot tables.
  • ITIL v4 Certification.
  • Intermediate Microsoft Office (Word, Excel, Outlook, PowerPoint, and Visio) skills.
Posting End Date:
25 Jun 2024
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

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