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Principal Consultant

2 months ago

Pune, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Principal Consultant–Intune Architect

Responsibilities

Responsibilities

Advanced Troubleshooting:

Handles complex device and app issues.

Analyzes logs and diagnostic data.

Security and Threat Management:

Implements security baselines.

Responds to security incidents.

Custom Scripting and Automation:

Writes custom PowerShell scripts for Intune.

Automates repetitive tasks

Intune Infrastructure Management:

Manages Intune connectors (e.g., SCCM, Exchange).

Optimizes Intune performance. 

Integration with Other Services:

Integrates Intune with Azure AD, Conditional Access, and other Microsoft services.

Qualifications we seek in you

Minimum Qualifications / Skills

Helpdesk experience

Networking Concepts

Knowledge on ITIL procedures

Preferred Qualifications/ Skills

Bachelor’s degree or equivalent combination of education and experience needed.

Relevant years of experience as a Major/Critical Incident Manager.

Working Experience of Service Now (Ticketing tool) 

Excellent English communication skills (written and oral), with experience interacting with all levels of management both within Company and Customer organizations.

Excellent knowledge, experience, and excellence within the specific area of Major Incident Management