Site Reliability Engineer

1 month ago

Bengaluru, India emagine Consulting Full time

Site Reliability Engineer - Kubernetes

 · Responsible for the reliability and efficiency of infrastructure through the delivery of common, repeatable tools and processes that greatly reduce the amount of toil operations must perform

· Member of L3 Engineering team providing subject matter expertise and ultimate escalation

Primary:

· Develop software to make infrastructure services self-managing and self-service dashboards.

· Deliver continuous service improvement by developing Infrastructure as Code

· Eliminate manual, repetitive, automatable, tactical tasks that are devoid from value

· Improve system performance, make effective use of resources, distribute load and reduce latency

· Identify SLO’s (Service Level Objectives) to meet availability and latency objectives

· Develop pro-active monitoring solutions that alert on symptoms and not just on outages

· Perform detailed root cause analysis (RCA’s) on incidents and outages to prevent future

· Partner with development teams to improve services via rigorous testing and release procedures

· Identify technical debt and partner with application teams to build remediation plans

· Develop standard operational procedures and produce effective documentation

· Analyse workloads and devise suitable cloud migration strategies where appropriate

· Ensure all project / investment workloads are delivered according to plans and budget defined

· Liaise with Infrastructure Control and IT Risk teams to satisfy internal and external audit requests

· Deputise for team lead when required to do so and act-up accordingly

· Identify cost saving and optimisation opportunities across the group

· Build strong working relationships across the organisation

· Adhere to the core values of the bank

Secondary:

· Perform daily health and compliance checks for all systems as required

· Ensure all systems are backed up successfully and any issues are promptly resolved

· Validate monitoring alerts and batch job failures are detected promptly and satisfactorily resolved

· Ensure sufficient capacity is available to accommodate drive growth

· Respond to emails sent to the team distribution list / mailboxes in a timely manner

· Handle incidents and requests with efficiency and a “customer first” mindset

· Maintain infrastructure in a highly available, reliable, secure and performant manner

· General Server / Database / Virtualisation Administration maintenance activities

· Provide technical support to application support and development teams

· Provide consultancy to application support and development teams

· Take part in On-Call & weekend work rotation; triaging and addressing production issues as they arise

SKILLS AND EXPERIENCE

Essential:

· Exceptional skills in Docker/Kubernetes deployment and configuration, scaling and management of containerized applications.

· Excellent skills in managing, performance optimisation of complex Prometheus, Influxdb and Grafana monitoring stack.

· Excellent skills in writing/maintaining Grafana Dashboard using PromQL, InfluxQL/Flux.

· Experience in distributed technologies like Rook, Ceph, Noobaa, Trino, MariaDB Xpand, Dremio, Kibana, KX platform

· Experience in CI/CD/CT platforms like Git, Ansible, Terraform and TeamCity

· Serena Deployment Automation (SDA) and Jenkins

· “Infrastructure as Code” Principles and practices.

· “Continuous Integration (CI) and Continuous Development (CD)” Principles and practices

· Agile, Site Reliability Engineering (SRE) and DevOps Principles and practices

· Scripting and programming languages such as PowerShell, Python, Bash and C#

· Fluent in Backup and Recovery processes and procedures

· Advanced knowledge of Clustering, High-Availability, Replication and Disaster Recovery techniques

· Ability to tune Network, Storage, Server and Virtualisation layers for optimal performance and reliability

· Excellent Performance Tuning skills, in-depth knowledge of system internals

· Ability to interpret and implement CIS security hardening recommendations in a controlled manner

· Acute awareness of Security and Auditing requirements in a regulated environment

Highly Desirable:

· RHEL, Oracle Linux, Oracle Solaris and related technologies

· Microsoft Windows Server and related technologies

· Microsoft SQL Server, Oracle, Sybase ASE, MongoDB and Snowflake

· Active Directory, LDAP and Kerberos

· IBM Tivoli / Netcool

· Nutanix HCI and VMWare ESX

· Networking Protocols (TCP/IP, DNS, DHCP, VLAN’s)

· Cloud computing - IaaS, PaaS and SaaS offerings across Azure, AWS, GCP and Oracle

· Knowledge of data security governance and regulations such as GDPR and SOX

Desirable:

· Dell EMC PowerStore (SAN) and Isilon (NAS)

· Rubrik, EMC Networker, Data Domain and IBM Tivoli Storage Manager

· CyberArk

· Splunk

· Qualys

· Cisco Tetration

· ServiceNow

· JIRA and Confluence

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