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Fundraising Team Leader

3 months ago

Bengaluru, India The Association of People with Disability Full time
Key Responsibilities:
  • Team Leader-Tele Calling is responsible for ensuring that Tele-calling staff have the knowledge and skills to answer donors’ questions, requests for support, or problems quickly and effectively. 
  • The performance of individual callers is essential to the success of a call center. Team Leader-Tele Calling is responsible for training, managing, and monitoring callers so that they have the skills and knowledge to meet the targets and fundraising objectives.