Survey Programmer

2 weeks ago

Gurugram, India Sago Full time

We're a team of innovators, strategists, and problem-solvers dedicated to helping our clients connect human answers to business questions. With a culture that values collaboration, creativity, and personal growth, we're looking for a Survey Programmer ready to join us in making a real impact.  We are SAGO. Passionate and inspired thinkers, who celebrate our wins. Vibrant Leaders who empower our colleagues and innovate the Market Research industry. Curious learners, constantly finding new ways to transform. Bold thinkers and doers who don’t do status-quo. Authentic team members who show up to work every day being ourselves, never afraid of new ideas or opinions, because we believe they matter. 

As a global leader in market research and data solutions, Sago is committed to connecting human answers to business questions. The world is transforming, and Sago is continuously reaching new heights, redefining our solutions beyond our clients’ wildest expectations, and making it smarter, faster, and easier to gain insights that matter. We have done it for over 55 years with the brightest minds, and we are looking for more trailblazers who will help us pave new paths that connect our clients with audiences around the world.

As a Survey Programmer you will be responsible for programming surveys and edits to surveys, to ensure upmost quality standards are met and clients are not exposed to programming errors. To coordinate with quality analysts, data processors, and project managers in managing timelines and responsibilities, ensuring Sago processes are being followed. You will represent the programming team in discussions with internal teams and clients. You will be expected to help inform processes and set standards for Sago’s programming department.

Expectations would be to solely manage medium complexity projects solely and high complexity surveys with the support of senior staff, under a heavy workload with high expectations for quality and turnaround time. Must be able to follow processes, and accept constructive feedback on performance. Maintain low error rates on sole work, by paying close attention to detail and accuracy. Must be willing to learn new processes and systems with a positive mindset and eagerness to grow into the role.

Requirements

  • Reviewing, programming and testing online surveys for market research studies
  • Interaction with internal staff and clients, providing guidance on best practices, project set up and feasibility.
  • Management and fulfillment of project related activities including:
    • Providing feedback, guidance and support related to survey flow, best practices and system capabilities.
    • Interacting with project management and other staff to confirm effort estimates, feasibility and timing
  • Assist in the technical support of respondents with internal panel staff
  • Works with the team to deliver error-free work

·       Review and QC deliverables including data files, tables, translation overlays, and coded materials

·       Responsibility for adherence to budgets and timelines on project level

Other duties as assigned

 CORE COMPETENCIES:

Recent and major experience of ConfirmIT.

Excellent Interpersonal skills, outstanding problem solving and decision-making skills.

Excellent verbal and written communication skills.

Analytical and detailed oriented.

Coding skills.

Statistical knowledge of tabulations preferred.

Shift Timings: Eastern/US shift

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