SOC Manager

3 months ago


Bengaluru, India NTT DATA Full time

Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Senior MS Operations Team Lead is responsible for ensuring managed service is provided to all clients, to ensure that their IT infrastructure and systems remain operational. This is done through proactively managing, overseeing, monitoring, investigating and resolving escalated technical incidents and problems to ensure the restoration of these services to the clients to ensure compliance to the agreed service level agreement.

Their primary objective is to ensure contracted Managed Services outcomes are delivered to the client.

They assist with the building and support of delivering managed services and work with regional and local teams to meet business objectives.

Radford reference:

Oversees the technical support of company customers by field engineers, technicians, and support specialists, who are diagnosing, troubleshooting, and repairing one or more of the following: complex electro/mechanical equipment, sophisticated computer systems, software systems/applications, or networking and wireless networking systems. Supervises engineers that respond to situations where standard procedures have failed to isolate or fix problems in non-functioning equipment systems or software. Establishes and maintains lines of communication with design engineering and software development on design, reliability and maintenance issues. Ensures that engineers are current with the latest upgrades and/or new releases. May be involved in customer installation and training programs. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

What you'll be doing

Required Experience:

8+ Years of total experience with min 6 years in SOC.

Configuration/troubleshooting experience on SIEM Tools.

Strong experience in security.

Hands-on experience on security operations centre. SIEM monitoring by using near real time correlation devices for effective incident response.

Building Advanced use cases for all event sources to closely monitor all assets in banking environment.

Configuration of UEBA Profiling for Infrastructure users across organization.

Involved in Reconstruction of session for Forensic analysis.

Analysis of Bank Threat Hunting across all IT assets and Providing Trend analysis on monthly and quarterly basis.

Preparing reports on daily basis and monthly basis to customer.

Preparation of SOP’s for (Forensic Analysis, Backup, I ncident response, BCP, Troubleshooting,).

Providing flexible, around-the-clock (24x7x365) expertise to pre-emptively protect our Clients Infrastructure against known and Emerging Threats through rigorous monitoring of security incidents generated by diverse security devices followed by timely review and assessment of the situation, and possible escalation to the client.

Coordination with support team to define various Use-cases and fine-tune existing correlation rules to reduce false positive tickets and configure the various Log sources/multiple devices, s etting up Dashboard with SIEM and Flex Connector creation for un-supported devices.

Creation of correlation & UEBA use cases in ESA engine w.r.t environment Traffic.

Academic Qualifications and Certifications:

Only BE/BTech/MTech (Only engineering graduates)

CISSP or CISA or PMP (Any one certification must)

Any SIEM tool certification (Must)

Workplace type:

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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